Tana Denisse Reyes
Orlando,Florida
Summary
Certified Medical Assistant with a strong background in supporting healthcare professionals and delivering exceptional patient care. Proficient in a wide range of clinical procedures and experienced in medical administration, resulting in improved patient outcomes. Skilled at communicating with patients and efficiently managing medical records.
Overview
21
21
years of professional experience
Work History
Senior Certified Medical Assistant/Minimal Invasive Gynecological Surgery
Orlando Health
09.2014 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Assists in training, developing, and supervising the work of the clinical team
- Assess patients per office/organization protocol(s) and communicate findings to physicians
- Performs a thorough chart review to identify co-morbidities/complications, and documents these as appropriate
- Documents findings in workflow tools, noting all key information used in the charting process
- Uses relationship building and strong communication skills to develop a rapport with providers to clarify information in the medical record
- Submits clarifications to the medical staff, when necessary, by written and/or verbal communication to obtain accurate and complete physician documentation that supports the patient condition(s) and treatment plan
- Complete FMLA, STD, and other forms of documentation needed for patients
- Train new employees and medical students
- Chart prepped and retrieval of pertinent medical records from other offices/facilities
Medical Assistant
Center for Family Practice and Sports medicine
01.2008 - 12.2014
- Performed all duties of a Medical Assistant in high volume office
- Triaged patients and determined course of action
- Trained new employees on medical and administrative procedures
- Responsible for inventory of medical supplies and immunizations
- Surgical Assistant for Minor Surgery
- Setup priors and scheduled procedures
- Sterilized equipment and properly disposed post-op
- Processed specimens to be sent to the lab for research and testing
- Performed wound checks and assisted the Physician with suture removals
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Administrative Director
North American Information Specialist
01.2004 - 01.2006
- Initiated contact with clients and responded to inquiries
- Assisted the President with daily tasks, scheduling management, and special projects
- Heavy verbal and written communication with internal research team and clients
- Prioritized work orders and determined order scheduling
- Exhibited strong time management skills in consistently meeting deadlines
- Streamlined office processes by implementing efficient administrative systems and procedures.
- Coordinated cross-functional team projects, ensuring timely completion and successful outcomes.
- Improved customer satisfaction rates by streamlining communication channels between departments and clients.
- Cultivated strong relationships with vendors and partners supporting administrative operations.
Education
Registered Medical Assistant (RMA) -
American Medical Technologist
Orlando, FL09.2014
Associate in Science (A.S.) -
Everest University
Orlando, Fl05.2008
Skills
- Multi-tasker
- Quick learner
- HIPAA protocols
- Certified Spanish interpreter
- Reliability
- Problem-solving
- Effective communication
- Records and database management
- EMR / EHR
- Medical Terminology Knowledge
- Staff training
- HIPAA compliance
- Chart/Records preparation
Languages
Spanish
Native or Bilingual
Timeline
Senior Certified Medical Assistant/Minimal Invasive Gynecological Surgery
Orlando Health
09.2014 - Current
Medical Assistant
Center for Family Practice and Sports medicine
01.2008 - 12.2014
Administrative Director
North American Information Specialist
01.2004 - 01.2006
Associate in Science (A.S.) -
Everest University
Registered Medical Assistant (RMA) -
American Medical Technologist
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