Kimberly Branch
Arlington
Summary
Sales management prepared to drive growth and success. Proven history of exceeding targets through strategic planning and effective team leadership. Strong focus on fostering collaboration and adapting to evolving market conditions. Skilled in relationship building, negotiation, and data-driven decision-making.
Knowledgeable with proven track record in driving sales growth and fostering client relationships. Demonstrated ability to lead teams and implement strategic sales initiatives that align with business goals. Proven skills in negotiation and customer engagement, consistently delivering high levels of client satisfaction.
Overview
7
7
years of professional experience
Work History
Sales Specialist
Charter Communnications
09.2018 - Current
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problem solving
- Provided first-rate service to all customers and potential customers.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Demonstrated product features, answered questions and persuasively overcame objections.
- Adapted selling approach based on each customer''s unique needs/preferences; tailoring product offerings accordingly.
- Coached junior sales team members on best practices, contributing to their professional development and overall success.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Achieved or exceeded company-defined sales quotas.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Trained new employees on customer service, money handling and organizing strategies.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Education
High School Diploma -
Bernice High School
Bernice, LA05-2018
Graduate Certificate - Medical Field
The University of Texas At Arlington
Arlington, TX08-2010
Skills
- Relationship building
- Client relations
- Customer service and care
- Upselling and cross selling
- Team collaboration
- Cash handling
- Sales expertise
- Sales training
- Relationship selling
- Inventory maintenance
- Closing techniques
- Sales reporting
- Product and service knowledge
Accomplishments
- Ranked in top 50 2023 elite went to cancun.
Languages
English
Full Professional
Timeline
Sales Specialist
Charter Communnications
09.2018 - Current
High School Diploma -
Bernice High School
Graduate Certificate - Medical Field
The University of Texas At Arlington
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