Rene Serbantez
Lake Odessa,MI
Summary
Proactive employee adept at coordinating complex projects, ensuring timely completion, and providing compassionate support to grieving families. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Engineering Equipment Operator Leader
Fort Custer National Cemetery
03.2022 - Current
- Supervise and oversee interment and grounds workload.
- Review daily work schedule and assign tasks to manage personnel and workload.
- Fulfill duties and responsibilities of Foreman when unavailable.
- Perform duties delegated by Foreman.
- Conduct morning team meetings and go over daily procedures with employees to ensure compliance with SOPs and meet National Shrine standards. Assist families in finding gravesites and communicate with them during their visits.
- Request families to share their experiences and stories about their loved ones to assist in their grieving process.
- Explain process of direct interment and address any questions from families.
- Utilize gravesite layout maps to verify sites and allocate necessary equipment and human resources as per job requirements.
- Participate in planning meetings with Director and Foreman for upcoming projects and needs.
- Oversee safety issues, violations, and documentation.
- Provide safety awareness training.
- Handle conflict resolution and recommend changes to Foreman to improve situations and motivation after meeting with employees.
- Train employees on VATAS timesheet inputs and ensure accurate submission each week.
- Provide hands-on equipment training and operate equipment for necessary work.
- Ensure employees fulfill TMS requirements and remain updated on latest training.
- Attend meetings with vendors to determine purchase requirements and human capital needs.
- Lead internal meetings to discuss upcoming projects, budget demands, and requirements, as well as cemetery improvements.
- Collaborate with mechanics to determine equipment repairs and budget requests through iFAMS. Service equipment from Operator Level 1 through Mechanic Level.
- Address employee issues, including payroll, benefits, and vacation time.
- Review pending schedule for next day to ensure availability of resources.
- Mark gravesites for upcoming burials.
- Maintain accurate records of equipment usage, maintenance, and repair history for future reference.
- Utilize strong communication skills when working with team members on complex projects.
- Ensure timely completion of projects by prioritizing tasks and meeting deadlines.
- Strict adherence to company policies and local, state, and federal regulations while operating heavy machinery.
- Monitor product quality and make necessary adjustments.
- Identify opportunities for reducing equipment-related expenses to contribute to cost savings. Increase overall productivity by training new operators on safe and efficient use of engineering equipment.
Cemetery Caretaker
Fort Custer National Cemetery
12.2015 - 03.2022
- Joined the VA CWT program in May 2015
- Hired full-time into Grounds in December 2015 at WG5
- Moved up to WG6 in 2017 as Grounds / back up equipment operator
- Held a temporary WG8 pay grade as an equipment operator for two months in 2018
- Ensured timely burials with efficient coordination of interment schedules and resources.
- Promoted a peaceful atmosphere with consistent enforcement of cemetery rules concerning noise levels, visitor behavior, and pet restrictions.
- Supported grieving families with compassionate assistance during funeral services and burial arrangements.
- Assisted in organizing special events like Memorial Day services or historical tours that showcased the cultural significance of the cemetery site.
- Involved in marker setting, grave repair, mowing with JD mowing equipment, and interments as a back up equipment operator since 2018
- Currently responsible for performing interment duties as the primary equipment operator as of January 2022.
- Proficient in operating a wide range of equipment and tools, including excavators, backhoes, skid steers, compressors, trucks, and various hand tools
- Experienced in earth moving and the use of light wheel / heavy tracked-wheeled equipment due to time spent with the Army Airborne Combated Engineer as an NCO
- Also worked as a self-managed laborer for a lawn care contractor after the Army
Education
Skills
- Trenching Safety
- Construction Math
- Heavy Equipment Operation
- GPS Navigation
- Slope Stabilization
- Environmental Compliance
- Problem-Solving
- Teamwork and Collaboration
- Site Grading
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Safety understanding
- Documentation skills
- Task Prioritization
- Interpersonal Skills
- Analytical Thinking
- Professionalism
- Interpersonal Communication
Timeline
Engineering Equipment Operator Leader
Fort Custer National Cemetery
03.2022 - Current
Cemetery Caretaker
Fort Custer National Cemetery
12.2015 - 03.2022
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