Evelyn Dance

- Prepared and organized client's lab documents and verified medical insurance coverage, ensuring accurate and timely billing information for payroll.

- Managed medical records and maintained electronic charts for clients, ensuring confidentiality and proper documentation.

- Scheduled appointments and registered clients for various mental health services, including psychiatry, case management, and psychology.

- Utilized bilingual skills to assist both clients and doctors in effectively communicating and addressing their needs.

- Entered prescriptions for client's medications into the system and provided support to pharmacies with inquiries. - Assisted with general office tasks as assigned by supervisor, contributing to the smooth and efficient operation of the office.

- Delivered medication to patients with tuberculosis daily in SPA 4, ensuring timely and accurate distribution of necessary medication

- Supported public health nursing staff by assisting with medical record and business office functions, under supervision of nursing supervisor and clinic nurse

- Maintained and organized medical records for Glendale, North Hollywood, and Pacoima health centers, ensuring efficient access to necessary documentation

- Proficient in data entry, spreadsheets, and other basic computer programs, utilizing these skills to assist with administrative tasks and information management

- Entered patient demographic information into Los Angeles Immunization Network (LINK) database, contributing to accurate and up-to-date records

- Provided data entry assistance into refugee health electronic information system (RHEIS) under supervision of administrative CW, RHAP

- Managed phone calls for North Hollywood health center business office, demonstrating strong communication and customer service skills

- Assisted with patient registration for STD clinic and filed laboratory results, maintaining confidentiality and attention to detail

- Participated in outreach functions to register clients for services and provide educational materials, promoting community health and awareness

- Supported professional staff in providing direct health services to patients, ensuring efficient and effective care

- Transported tuberculosis patients to clinical appointments and delivered medication to patients in San Fernando, East and West Valley areas, demonstrating reliability and commitment to patient care.

• Prepared patients TB charts, scheduled appointments, answered phones, and scanned forms for STD clinic
• Registered patients for STD, TB, flu, and Immunization
• Used bilingual skills as needed
• Other office duties.

• Interviewed patients to obtain identifying information, financial data, and other eligibility information for various programs
• Completed and explained billing policies and procedures
• Referred patients to appropriate medical programs
• Worked in the cashiering department handling cash and check payments
• Reconciled all billing from other departments that turn in their logs daily
• Assisting the center with administrative service requests, answering heavy phones, Dental initial paperwork and insurance verification and general office assignments.

• FSS Director: Responsible for a caseload between 70-90 clients per month
• Provided case management services for low-income families
• Conducted intakes, assessments, prepared individual service plans, arranged appropriate social service referrals and follow-up
• Prepared ongoing monthly reports for the city of Los Angeles Housing Authority
• OTS Coordinator: Coordinated and presented educational public safety seminars in Spanish on a regular basis
• Conducted outreach at local community centers
• Prepared quarterly program reports for the city of Los Angeles
• Served as a public relation representative for LSS at local businesses, CAPP schools, State, Federal agencies, and non-profit social service agencies
• Established a working relationship with the California Highway Patrol resulting in major holiday donations every year
• Assisted area director with special events such as the golf tournament fundraisers and spouse abuse awareness seminars.

• Expedited purchase orders, tracked back orders, and confirmed products with vendors and accounting department representatives
• Other clerical duties.

• Responsible for collecting accurate information from households that did not answer the census questionnaire voluntarily.

• Communicated directly with Medicare-cal, Champus, Rail Road and Blue Shield from different states to verify physician's current status within that state
• Updated regulations and typing enrollment applications using word processing.

• Managed the PPO dept., enrolled physicians and researched their backgrounds
• Credential physicians according to state medical specifications
• Coordinated, attended and conducted necessary follow-up information to the Credentialing Committee.

- Coordinated and managed all mailing and filing tasks for LA Regional Valley Center as a Contract Administrative Assistant/Secretary from 1995 to 1997.

- Maintained accuracy and quality control of checks for LA Regional Valley Center while ensuring proper filing procedures were followed.

- Assisted in the dissemination of important information regarding 401K benefits to employees as a member of the human resources team at Blue Cross.

- Communicated directly with hospital staff at Health Net to verify physician privileges and corresponded with physician's offices and medical groups to confirm DEA and license information.

- Demonstrated excellent organizational skills while performing other office duties for Health Net.