DIANA FARIS
Ripley,OH
Overview
28
28
years of professional experience
Work History
Personal Care Aide
Everyday Homecare
Mount Orab, OH
11.2021 - 07.2024
- Maintained accurate records of services provided, documenting any changes in condition or behaviors observed during visits
- Conducted light housekeeping duties including laundry, vacuuming, dusting, and cleaning bathrooms
- Answered questions from family members regarding care plans for the client
- Monitored vital signs such as pulse rate, temperature, respiration rate, and blood pressure levels of clients in accordance with guidelines set forth by health care professionals
- Assisted clients with daily activities such as bathing, dressing, and grooming
- Organized and maintained supplies in the home environment to ensure client safety
- Observed changes in behavior or physical condition of clients and reported any significant changes promptly to supervisor and nursing staff members
- Prepared meals according to dietary specifications and assisted with feeding when necessary
- Acted as an advocate for the rights of patients while upholding all laws pertaining to patient confidentiality
Veterinary Receptionist
Brown County Veterinary Service
Russellville, OH
09.2014 - 07.2022
- Greeted clients and their pets upon arrival at the clinic
- Assisted veterinarians with administrative tasks such as scheduling appointments and maintaining patient files
- Checked in patients prior to their appointment with the veterinarian or technician
- Processed payments from clients including cash, credit cards, and checks
- Scheduled follow-up visits for pets requiring additional treatments or checkups after initial visit
- Processed incoming mail on a daily basis
- Ordered office supplies as needed and maintained a clean reception area
- Provided customer service by answering questions related to pet care and medications prescribed by the veterinarian
- Filed medical records in an organized manner for easy access when needed
- Performed basic bookkeeping functions such as balancing accounts receivable and payable records
- Monitored front desk operations to ensure smooth flow of traffic during peak hours
- Kept track of client's payment history and updated account information accordingly
- Answered incoming calls, scheduled appointments, and provided information to clients regarding services offered
- Provided support to veterinary technicians by preparing necessary documents before each appointment
- Answered multiple line phone system for busy animal care facility and responded to questions regarding pricing and services
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians
Veterinary Assistant
Georgetown Animal Hospital
Georgetown, OH
12.2006 - 06.2013
- Ensured that cages were kept clean at all times
- Dispensed medications orally or topically as directed by veterinarian
- Answered phone inquiries from clients regarding appointment scheduling, services offered
- Observed patients' conditions post-treatment or surgery to ensure healing process was progressing well
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis
- Assisted veterinarians in examining, diagnosing and treating animals for various illnesses and injuries
- Provided detailed patient care instructions to pet owners
- Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time
- Performed routine laboratory tests including urinalysis, microbiology cultures and hematology
- Provided emotional support to pet owners during difficult times
- Monitored vital signs of hospitalized animals including temperature, pulse rate, respiration rate and other parameters as necessary
- Maintained accurate medical records of all patients
- Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament
- Delivered attentive, courteous service to promote overall patron satisfaction
- Assisted veterinarians during procedures and examinations, calming animals and handing instruments
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians
Cashier
Ripley Party Mart
Ripley, OH
05.2006 - 12.2006
- Stocked shelves with merchandise when needed
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
- Balanced daily transactions on a computerized point-of-sale system
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors
Bookkeeper
Don Marcum's Pool Care
Newtown, OH
06.2003 - 04.2006
- Managed payroll processing for staff members
- Reconciled intercompany accounts on a regular basis
- Verified accuracy of vendor invoices against purchase orders prior to payment processing
- Maintained and reconciled general ledger accounts
- Analyzed financial information to recommend or develop efficient use of resources and techniques to improve profitability
- Entered deposits, credit card charges and sales entries to facilitate cash management
- Performed basic accounting, payroll and bookkeeping services to manage business operations
Data Entry Clerk
Surgical Appliances Industries/PCP Champion
Ripley, OH
03.2002 - 06.2003
- Prepared summaries of daily work completed for review by supervisors
- Utilized specialized software applications related to the job role
- Collaborated with other departments to resolve issues regarding incorrect data entries
- Reviewed existing information for accuracy and made necessary corrections
- Verified accuracy and completeness of data entry into the database system
- Performed data entry from paper documents, emails, and other sources into computer systems
Title Order Processor
First Service Title
Cincinnati, OH
09.1998 - 01.2000
- Ordered title examinations, surveys and flood certificates from appropriate vendor or examiner
- Ordered loan and judgement payoffs tied to properties
- Performed follow up procedures via telephone to maintain timely turn around whole maintaining constant contact with customers
- Documented and input progress into computer system
Lead Customer Service Representative
Community First Bank
Ripley, OH
02.1996 - 09.1998
- Performed basic bank teller duties
- Responsible for supervising other tellers
- Delegated daily job duties
- Balanced cash drawers and main vault
- Tracked customer issues and worked closely with relevant teams to resolve them quickly
- Ensured compliance with applicable laws, regulations and organizational policies
Timeline
Personal Care Aide
Everyday Homecare
11.2021 - 07.2024
Veterinary Receptionist
Brown County Veterinary Service
09.2014 - 07.2022
Veterinary Assistant
Georgetown Animal Hospital
12.2006 - 06.2013
Cashier
Ripley Party Mart
05.2006 - 12.2006
Bookkeeper
Don Marcum's Pool Care
06.2003 - 04.2006
Data Entry Clerk
Surgical Appliances Industries/PCP Champion
03.2002 - 06.2003
Title Order Processor
First Service Title
09.1998 - 01.2000
Lead Customer Service Representative
Community First Bank
02.1996 - 09.1998
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