Professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
20
20
years of professional experience
Work History
Certified Medical Assistant
Christus Health
07.2023 - Current
Managed approximately 30 incoming calls, emails and faxes per day from patients and pharmacies
Called and faxed pharmacies to submit prescriptions and refills.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Prepared and administered medications to alleviate patient symptoms.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Certified Medical Assistant
ObGyn Associates
07.2016 - 07.2023
Managed approximately 30 incoming calls, emails and faxes per day from patients and pharmacies
Called and faxed pharmacies to submit prescriptions and refills.
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Prepared and administered medications to alleviate patient symptoms.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Assistant Manager
EyeCare Associates of East Texas
09.2004 - 07.2016
Managed approximately 30 incoming calls, emails and faxes per day from customers and sales reps
Generated repeat business through exceptional customer service.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.