Alicyn Glasscock
Lenexa,KS
Summary
High-school graduate, looking to attend 4-year university Kansas State, who maintains good communication, listening and problem solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Cheerful Restaurant Team Member well-versed in taking customer orders and remaining calm during busiest times. Motivated individual handling food and drink preparation and operating cash registers in fast-paced dining environments. Clear communicator possessing outstanding customer service skills. Interested in the medical field, specifically Physical Therapy as well as Optometry. Hope to gain experience and knowledge to be the most successful in this workforce through shadowing, training, and overlooking this course of study. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Physical Therapy position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Server/Cashier
SPIN! Pizza
08.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Education
Expected Degree - Kinesiology
Kansas State University
Manhattan, KS05.2028
High School Diploma -
Olathe Northwest High School
Olathe, KS05.2024
Skills
- Friendly, Positive Attitude
- Customer Service
- Problem-Solving
- Dependable and Responsible
- Calm Under Pressure
- Guest Engagement
- Order Accuracy
- Dining area maintenance
- Staff Training
- Ability to Lift 30 Pounds
- Front-of-house display creation
- Staff Training
- Ability to Lift 30 Pounds
Volunteer Experience
- Work concession stands at school volleyball games
- Food packaging at Harvesters
- Link Crew training and helping new students walk schedules
- Help set up Trunk or Treat at Elementary Schools
- Volunteer at Volleyball camps at Olathe Northwest High School and Prairie Trail Middle School
- Volunteer at Art Camp at Olathe Northwest
Additional Information
- Captain of School Volleyball Team
- Yearbook Photo Editor in Chief - Organize events and all duties of photographers, create deadlines and keep photographers on task
Accomplishments
- Four Academic Letters
- Award for Academic Achievement in Math
- Gifted Program 2014-2023
- 4 Varsity letters for School Bowling Team
- National Honors Society Inducted
Activities
- Part of Club Soccer Team for 7 years
- 3 Year School JV Volleyball team
- 4 Year School Varsity Bowling team
- Club Volleyball National qualified team - South KC Juniors
- Link Crew Member
- Yearbook Photographer
- National Honors Society member
Timeline
Server/Cashier
SPIN! Pizza
08.2021 - Current
Expected Degree - Kinesiology
Kansas State University
High School Diploma -
Olathe Northwest High School
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