Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yanet Ramos

Miami,FL

Summary

Adept at behavior management and bilingual in Spanish and English, I have significantly improved patient safety and engagement at Healthy Minds Medical Centers. Leveraging therapeutic communication and clinical documentation skills, I excel in creating tailored treatment plans, evidenced by a 30% increase in patient goal achievement. My background spans urgent psychiatric care to administrative efficiency, underscoring a versatile and impactful career in mental health.

Overview

26
26
years of professional experience

Work History

Mental Health Technician

Healthy Minds Medical Centers
Miami, FL
05.2022 - Current
  • Employed motivational interviewing techniques to encourage patient engagement in treatment.
  • Assisted patients in setting and achieving personal and therapeutic goals.
  • Supported clients in developing daily living skills such as budgeting money or time management.
  • Accompanied patients to medical and counseling appointments.
  • Provided education about mental illness symptoms and causes to family members of patients.
  • Utilized de-escalation techniques to manage and prevent patient crises effectively.
  • Actively participated in continuing education programs related to mental health care delivery.
  • Assisted patients improve social relationships and engagement.
  • Ensured a safe and secure environment for patients, adhering to facility safety protocols.
  • Supported patients in developing life skills and independence through targeted interventions.
  • Implemented therapeutic techniques such as art therapy, recreational therapy or music therapy.
  • Developed positive relationships with patients while maintaining professional boundaries.
  • Collaborated with multidisciplinary teams to develop individualized treatment plans for patients.
  • Facilitated group therapy sessions, providing a supportive environment for patient interaction.
  • Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
  • Collaborated with doctors, psychologists or therapists in working with patient treatments.
  • Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
  • Established trusting relationships with clients by demonstrating empathy and understanding towards them.
  • Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
  • Developed basic strategies to promote patient safety, wellness and independence.

Mental Health Technician

Citrus Health Network
Miami , FL
05.2022 - Current
  • Tracked client movement on and off unit by documenting times and destinations.
  • Assisted patients in setting and achieving personal and therapeutic goals.
  • Accompanied patients to medical and counseling appointments.
  • Utilized de-escalation techniques to manage and prevent patient crises effectively.
  • Actively participated in continuing education programs related to mental health care delivery.
  • Documented patient interactions in compliance with HIPAA requirements.
  • Administered medications as prescribed, ensuring adherence to treatment protocols.
  • Administered oral medications following physician's prescriptions and instructions.
  • Maintained accurate records regarding treatments provided, medication administration and patient progress notes.

Mental Health Facilitator

Tropical Care Medical Center Miami
Miami, FL
06.2019 - 09.2021
  • Managed multiple projects simultaneously while maintaining quality standards.
  • Maintained records of attendance, participation, and other relevant information.
  • Facilitated group discussions and activities to ensure successful outcomes.
  • Supported learners by providing additional guidance where necessary.
  • Created a safe environment for participants to express their opinions without fear of judgement or criticism.
  • Provided feedback on team performance, identifying areas for improvement.
  • Conducted research into best practices related to the facilitation process.
  • Facilitated communication and collaboration among disputants using mediation methods.
  • Resolved conflicts between participants using effective communication skills.
  • Arranged appointments between parties for mediation.
  • Organized materials and resources required for each session in advance.
  • Managed logistics including scheduling, room bookings, catering orders.
  • Worked with cross-functional teams to achieve goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Receptionist Administrator

PERFECT FEET CARE PODIATRY CENTERS
Miami, FL
03.2016 - 03.2018
  • Answered incoming calls in a professional and polite manner, responding to customer queries or directing them to the relevant department.
  • Provided assistance with payroll processing when needed.
  • Perform insurance identification, document patient updates, and organize filing and status updates.

DOCTOR OF MEDICINE AND PSYCHIATRIST

Miami-Dade Police Department
Miami, FL
08.2001 - 05.2007
  • Responded quickly and efficiently in emergency situations.
  • Consulted with specialists when necessary for complex diagnoses or treatments.
  • Provided preventative care advice to promote healthy lifestyles.
  • Conducting a Psychiatry Evaluation Outpatient.
  • Prescribe medication according to the nature of the mental disease
  • Worked with patient data, history, and records to determine a plan of action.
  • Psychological support for children, teenagers, adults, and their family members through psychiatric evaluation and treatment during medication management sessions.

PSYCHIATRIST SPECIALIST

"Rene Vallejo Ortiz" Psychiatric Hospital, Cuba
Cuba City, Camaguey Cuba
09.1998 - 07.2001
  • Assessed patients' mental health, physical health, and family dynamics by conducting interviews and psychological tests.
  • Developed individualized treatment plans based on patient needs and goals.
  • Performed diagnostic evaluations including history taking, physical exams, laboratory tests, and imaging studies when appropriate.
  • Evaluated patient responses to treatments such as medication changes or dosage adjustments.

Education

Certificate of Technical Studies - Mental Health

SSF
Hialeah, FL
07-2015

Medical Assistant - Health Care Administration

SSF
Hialeah, FL
07-2015

Certificate of Technical Studies - Laboratory

SSF
Hialeah, FL
07-2015

Specialist Doctor - Psychiatry

Medical University of Camaguey
Camaguey,Cuba
12-2001

M.D. - Medicine

Medical University of Camaguey
Camaguey, Cuba
07-1995

Skills

  • Behavior management
  • Patient assessment
  • Patient safety management
  • Clinical documentation
  • Medication administration
  • Multicultural competence
  • Problem-solving
  • Therapeutic communication
  • Organizational skills
  • Bilingual in Spanish and English
  • Possess an understanding of how to identify and meet the needs of young children
  • Providing high quality care to client who can be physically/mentally demanded

Timeline

Mental Health Technician

Healthy Minds Medical Centers
05.2022 - Current

Mental Health Technician

Citrus Health Network
05.2022 - Current

Mental Health Facilitator

Tropical Care Medical Center Miami
06.2019 - 09.2021

Receptionist Administrator

PERFECT FEET CARE PODIATRY CENTERS
03.2016 - 03.2018

DOCTOR OF MEDICINE AND PSYCHIATRIST

Miami-Dade Police Department
08.2001 - 05.2007

PSYCHIATRIST SPECIALIST

"Rene Vallejo Ortiz" Psychiatric Hospital, Cuba
09.1998 - 07.2001

Certificate of Technical Studies - Mental Health

SSF

Medical Assistant - Health Care Administration

SSF

Certificate of Technical Studies - Laboratory

SSF

Specialist Doctor - Psychiatry

Medical University of Camaguey

M.D. - Medicine

Medical University of Camaguey

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