David Cruz
Marysville,CA
Summary
Professional with strong background in field operations, prepared to lead teams and drive results. Known for fostering collaboration and adaptability to meet evolving challenges. Skilled in logistics management, team leadership, and process optimization. Reliable, driven, and focused on achieving operational excellence.
Overview
14
14
years of professional experience
Work History
Fiber Optic Field Supervisor
Race Communications
961 Rocca Way Yuba City, CA 95991
02.2021 - Current
- Supervised field operations ensuring compliance with safety standards and company protocols.
- Coordinated scheduling and resource allocation to optimize team performance and efficiency.
- Implemented process improvements that enhanced workflow efficiency across multiple projects.
- Conducted regular site inspections to ensure adherence to operational guidelines and safety regulations.
- Monitored employee performance for compliance with regulations and policies.
- Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
- Presented biweekly and monthly performance reports to demonstrate team progress.
- Collaborated closely with other Field Supervisors to share knowledge, expertise, and best practices in order to optimize overall performance.
Satellite Technician
Dish Network
Rocklin, CA
06.2017 - 02.2021
- Installed and serviced Dish satellite systems, receivers, and home networking equipment.
- Diagnosed signal issues, equipment malfunctions, and connectivity problems.
- Worked with customers to add additional Smart Home Services and system upgrades.
- Completed daily vehicle and equipment inventory with consistent accuracy.
- Deliver professional, friendly customer service while working independently in the field.
Cable Technician
Xfinity Comcast
Yuba City, CA
09.2012 - 11.2016
- Installed cable TV, internet, and phone services for residential customers.
- Troubleshot service interruptions, wiring issues, and equipment malfunctions.
- Educated customers on new features, equipment operation, and service options.
- Maintained organized inventory and followed safety procedures during all installations.
- Delivered reliable, high‑quality customer service in fast‑paced environments.
Education
High School Diploma -
Benjamin Franklin
Los Angeles, CASkills
- Goal oriented
- Training and mentoring
- Attention to detail
- Strategic planning
- Processes and procedures
- Policy enforcement
- Public speaking
- Verbal and written communication
- Safety protocols
- Workflow management
- Time management
Timeline
Fiber Optic Field Supervisor
Race Communications
02.2021 - Current
Satellite Technician
Dish Network
06.2017 - 02.2021
Cable Technician
Xfinity Comcast
09.2012 - 11.2016
High School Diploma -
Benjamin Franklin