Summary
Overview
Work History
Education
Skills
Timeline
Manager

Julie Otero

Queen Creek,AZ

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent communication and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

22
22
years of professional experience

Work History

Manager

Southwest Human Development
Phoenix, AZ
07.2002 - Current

Oversee team of foster care licensing workers. Responsible for 6 staff and between 60 to 100 families who are either licensed foster parents or in the licensing process. Conduct weekly reflective supervision with each staff member. Ensure all agency policies and state policies and regulations are in compliance. Assess staff performance and address failure to meet job expectations if needed. Intercede with families when difficult conversations are required. Attend various coalition, consortium and court-based meetings related to child welfare.

Adoption Specialist

Catholic Community Services
Phoenix, AZ
03.1997 - 06.1998
  • Completed Adoption Home Studies, Step-Parent Home Studies, and Termination Home Studies. Provided supervision services for child placements. Provided court testimony when subpoenaed.

Child Protective Specialist

Child Protective Services
Phoenix, AZ
10.1994 - 04.1996

Assigned ongoing child welfare cases for children in the temporary custody of the state of Arizona. Attended court proceedings and Foster Care Review Board hearings, submitted detailed court reports and supporting documentation, and provided testimony. Facilitated case plan staffings with birth parents, family members, attorneys, psychologists, mental health specialists and teachers. Developed case plans with goals of reunification or permanency. Maintained case records. Arranged for services for birth parents and children and monitored progress. Conducted home visits, inspected surroundings and interviewed family members.

Education

Bachelor of Arts - Psychology

University of Arizona
Tucson, AZ

Skills

  • Staff Management
  • Policies and procedures
  • Contract Management
  • Coaching and mentoring
  • Professional writing

Timeline

Manager

Southwest Human Development
07.2002 - Current

Adoption Specialist

Catholic Community Services
03.1997 - 06.1998

Child Protective Specialist

Child Protective Services
10.1994 - 04.1996

Bachelor of Arts - Psychology

University of Arizona
Julie Otero