Slaheddine Hattab
Falls Church,VA
Summary
Experienced MBA candidate with a diverse background in healthcare, aviation, and customer service. Former First-Class Cabin Crew member at Qatar Airways, known for exceptional service, leadership, and cultural adaptability. Licensed Physical Therapist with expertise in rehabilitation and pediatric care. Fluent in Arabic, French, and English, with conversational Italian. Strong emotional intelligence and communication skills, ready to leverage a unique skill set in strategic roles.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CABIN CREW MEMBER
Qatar Airways
10.2016 - 06.2022
- Delivered exceptional customer service in a premium environment, ensuring a luxurious and safe travel experience for elite passengers.
- Trained new crew members, contributing to a cohesive and efficient team focused on exceeding passenger expectations.
- Managed in-flight operations, including safety protocols and conflict resolution, to maintain the highest standards of service.
- Adapted to diverse cultural settings, enhancing passenger satisfaction through personalized service.
- Collaborated with a multicultural team to maintain operational excellence.
PHYSICAL THERAPIST
AGIM
10.2014 - 08.2016
- Applied several rehabilitation programs on children with cerebral pulsy
- Adapted therapy sessions and exercises according to patient progress and limitations
- Applied manual techniques and therapeutic exercises to improve range of motion, strength, balance and coordination.
PHYSICAL THERAPIST
Club Athletique Bizertin
08.2014 - 08.2016
- Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments
- Created individualized exercise programs to improve patient mobility and function
- Administered sports injury rehabilitation, facilitating return to pre-injury levels of activity
- Extended post-operative rehabilitation to improve surgical outcomes and recovery
- Adapted therapy sessions and exercises according to patient progress and limitations
- Applied manual techniques and therapeutic exercises to improve range of motion, strength, balance and coordination.
Education
MBA - Healthcare Management
Washington University of Science And Technology
Alexandria, VA09.2024
Bachelor of Physiotherapy - Bachelor of Physical Therapy
UPSAT
06.2014
Skills
- Adult AED and CPRSafety Procedures
- Critical ThinkingEmergency Situations
- Quality ControlManagement
- Flight TrainingVerbal and Written Communication
- Emotional Intelligence: Strong ability to understand and manage emotions, fostering positive relationships and effective communication
- Languages: Arabic (Native), French (Fluent), English (Fluent), Italian (Conversational)
- Leadership: Team management, training, and development
- Customer Service: High-level service delivery in multicultural environments
- Healthcare: Rehabilitation planning, injury prevention, patient care
- Communication: Effective communication across diverse cultures and settings
- Problem-Solving: Quick thinking and adaptability in dynamic situations
Accomplishments
- Effectively mediated issues among other peers, enabling the development of valuable conflict resolution skills.
- Successfully performed CPR, saving a passenger's life during a medical emergency.
- Took on additional crew responsibilities with a positive attitude when other crew members were overwhelmed, which provided valuable on-the-job training in different capacities.
- Displayed a calm demeanor in the most intense situations, which helped boost morale of the entire crew and many passengers.
- Attended voluntary trainings and workshops and received a job promotion as a result.
State
VA
City
Falls Church
Zip
22046
Hobbies and Interests
- RUNNING
- READING
- SWIMING
- PLAYING SOCCER
Certification
- Conversational English and Critical Thinking Training - 2 Months
Languages
Arabic
Native or Bilingual
English
Professional Working
French
Professional Working
Italian
Elementary
Timeline
CABIN CREW MEMBER
Qatar Airways
10.2016 - 06.2022
PHYSICAL THERAPIST
AGIM
10.2014 - 08.2016
PHYSICAL THERAPIST
Club Athletique Bizertin
08.2014 - 08.2016
MBA - Healthcare Management
Washington University of Science And Technology
Bachelor of Physiotherapy - Bachelor of Physical Therapy
UPSAT
Similar Profiles
Manoj Kudakkachira MathaiManoj Kudakkachira Mathai
Baggage Officer at Qatar Aviation Services (Qatar Airways Group)Baggage Officer at Qatar Aviation Services (Qatar Airways Group)
Edward EnriquezEdward Enriquez
Head of Cabin Appearance at Qatar Aviation Services / Qatar AirwaysHead of Cabin Appearance at Qatar Aviation Services / Qatar Airways
Balwin KaurBalwin Kaur
Sales Assistant at Qatar Duty Free (Qatar Airways)Sales Assistant at Qatar Duty Free (Qatar Airways)
Mobin Ali TuriMobin Ali Turi
Cargo Service Agent (Dangerous Goods Agent) at Qatar Aviation Service (Qatar Airways Group)Cargo Service Agent (Dangerous Goods Agent) at Qatar Aviation Service (Qatar Airways Group)
Karen HallKaren Hall
Assistant Director of Continuing Care – Nursing Home Administrator at Erickson LivingAssistant Director of Continuing Care – Nursing Home Administrator at Erickson Living