Royce Garcia

Assess errors in receiving process which include reporting virtual overages and shortages, correcting assigned ASINs, and reassigning damaged items to be inspected. Observe units per hour rates, time off task, and stow hot zones and report frequency of stow areas. Communicate with associates these rates, changes in aisle availability, and inform other departments of changes or required actions item or aisle related.

Completed on-time deliveries by choosing best and most efficient routes. Operated vehicle safely in highly congested areas with no traffic violations. Completed rush deliveries on tight timetables to satisfy customer needs. Delivered packages to customer doorsteps and business offices.

Helped large volume of customers every day with positive attitude and focus on customer satisfaction. Responded to customer needs through competent customer service and prompt problem-solving. Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.