Brett Harwood
Aurora,CO
Summary
Dedicated property management professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
27
27
years of professional experience
Work History
Onboarding Facility Manager
The Storage Manager
Macombe , IL
11.2021 - Current
- Evaluated facility operations and personnel for safety and health regulations compliance.
- Led facility management staff and consultants in producing business plan that focused on facility operations.
- Conducted weekly inspections of facility grounds, external structure, systems, and equipment.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Ordered, maintained and distributed supplies and inventory.
- Prepared reports and schedules with accuracy.
- Developed and oversaw budgets for facilities and worked within cost restraints.
- Reviewed and oversaw Capital Expenditure construction and renovation projects.
- Set and enforced departmental budgets, goals and deadlines.
- Supervised maintenance staff remotely in day-to-day activities for 6 facilities
- Successfully implemented operational system changes during ownership transitions. i.e Management Software, Access Control, Lease Addendums
Property Manager
Consolidated Investment Group
Englewood, CO
06.2009 - 11.2021
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Developed, reviewed and submitted property operating and capital budgets.
- Prepared specifications, solicited bids and approved subcontracts for building services.
- Developed and executed plan to achieve and maintain 92% or better rate of occupancy.
- Boosted occupancy 13% by leveraging market knowledge and successful promotional strategies.
- Decreased operating costs 20% by implementing cost control procedures.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Maintained sufficient number of units market-ready for lease.
- Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
Property Manager
Falkin Platnick Realty Group
San Antonio , Texas
03.2003 - 06.2009
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Implemented conversion from DOS based management software system to Windows based Site Link.
- Maintained sufficient number of units market-ready for lease.
- Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
Restaurant Manager
Fazoli's
Arvada, CO
08.1995 - 01.2003
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Led and directed team members on effective methods, operations and procedures.
- Correctly calculated inventory and ordered appropriate supplies.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Oversaw personnel to maintain adequate staffing and minimize overtime.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
- Managed 30+ person team of cooks, back of house staff, and cashiers for fast casual restaurant.
- Achieved highest employee retention rate in district (8 stores).
Education
High School Diploma -
Arvada High School
Arvada, CO06.1995
Skills
- Operational Efficiency and Safety
- Daily Progress Reports
- Facility Renovation
- Operations Oversight
- Customer Care
- Supervision Abilities
- Money Management
- Equipment Maintenance and Installation
- Service Contract Management
- Scheduling and Planning
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Onboarding Facility Manager
The Storage Manager
11.2021 - Current
Property Manager
Consolidated Investment Group
06.2009 - 11.2021
Property Manager
Falkin Platnick Realty Group
03.2003 - 06.2009
Restaurant Manager
Fazoli's
08.1995 - 01.2003
High School Diploma -
Arvada High School
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