Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Heather McGee

Claremore,OK

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

8
8
years of professional experience

Work History

Store Manager

Diamond Self Storage Management LLC
Catoosa, OK
04.2024 - 08.2024
  • Answered customer inquiries via phone, email, and chat.
  • Provided exceptional customer service to ensure customer satisfaction.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Resolved customer complaints promptly and efficiently.
  • Developed positive relationships with customers through friendly interactions.

Parts Manager

AutoZone
Albuquerque, NM
07.2022 - 05.2023
  • Trained new staff members on proper parts handling techniques.
  • Conducted monthly audits of inventory control systems.
  • Monitored stock levels regularly to avoid backorders or shortages.

Store Associate

William Warren Group
Hillsboro, OR
04.2019 - 03.2022
  • Processed sales transactions accurately and efficiently at the cash register.
  • Identified problems or discrepancies in inventory levels and notified supervisor accordingly.
  • Utilized computer systems for order entry, tracking, invoicing and other related tasks.
  • Organized store displays to ensure maximum visibility of products.

Assistant Manager

William Warren Group
Sparks, NV
11.2016 - 04.2019
  • Managed customer service inquiries and complaints in a timely manner.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Education

GED -

Oroville High School
Oroville, CA
12-2017

Skills

  • Store Merchandising
  • Customer Service Management
  • Customer Relations
  • Outstanding communication skills
  • Sales expertise
  • Customer Service
  • Bank and Safe Deposits
  • Team motivation
  • Training and mentoring
  • Store opening and closing procedures
  • Sales Strategies
  • Multitasking and Organization
  • Reliable
  • Cash Management
  • Accurate Cash Handling
  • Problem-Solving
  • MS Office proficient
  • Work Planning and Prioritization
  • Pricing Strategies
  • Supply Ordering
  • Talent Recruitment
  • Retail Inventory Management
  • Store operations oversight
  • Project Management

Accomplishments

Auto Zone Extra Mile Nomination

Awarded for great customer service by store manager.

William Warren Group Awarded Best in Company

reason for getting the most GOOGLE reviews.

William Warren Group Awarded the BIG WAVE

Received a plaque by district Manager for stepping up and helping another site in Washington State.

Languages

English
Professional

Timeline

Store Manager

Diamond Self Storage Management LLC
04.2024 - 08.2024

Parts Manager

AutoZone
07.2022 - 05.2023

Store Associate

William Warren Group
04.2019 - 03.2022

Assistant Manager

William Warren Group
11.2016 - 04.2019

GED -

Oroville High School
Heather McGee