Tate Masse

• Responsible for function, maintenance, and upkeep of multi-million-dollar equipment
• Experience in leadership and management - trained 7 new employees in policies and procedures.
• Analyzed account workload quantity, complexity and due dates to predict and prevent problems.
• Employed root cause analysis to troubleshoot equipment and processing issues.
• Eye for Detail and Multi-tasked to keep all assigned projects running effectively and efficiently.

· Expert in programs requiring file manipulation, formatting, and document release

· Experienced with the troubleshooting, calibration, cleaning, and replacing parts in machines

· Experienced with shipping, billing, and ordering of parts and materials.

· Trained in data entry and data inquiry

· Extensive customer service experience

· Trained to handle multiple responsibilities simultaneously

• Created working LLC that helped HR departments to successfully lower turnover rates
• Trained and managed two teams in creating viable product in a competitive market
• Developed working software that effectively lowered turnover rates in applicable markets
• 3+ years of sales and customers support that made for effective marketing and customer relations
• Experience using Microsoft Office Suite including; Excel, Word, and PowerPoint