Summary
Overview
Work History
Education
Skills
Timeline
Generic

PEGGY E SESSUMS

Farmersville,Ca

Summary

Knowledgeable and dedicated customer service professional with extensive experience in customer communication. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

10
10
years of professional experience

Work History

Door dash delivery

DoorDash
12.2020 - Current
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Kept and studied detailed mileage and fuel reports to track overall fuel costs.

IHSS Care Provider

In Home Supportive Services
Visalia, CA
05.2015 - 07.2021
  • Provided transportation and appointments management.
  • Assisted disabled clients to support independence and well-being.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Administered prescribed medications under direction of physician.
  • Provided mobility assistance such as walking and regular exercising.

Back Stock Clerk, CSR

Marshalls
Visalia, CA
03.2014 - 09.2016
  • Conducted inventory and restocked items throughout day.
  • Maintained fitness in order to move merchandise efficiently and safely.
  • Organized warehouse and stockroom areas using forklift and pallet jacks.
  • Checked and pulled defective or expired products from shelves.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Demonstrated strong communication skills and understanding of packing slip processing requirements.

Education

High School Diploma -

Ukiah Adult School
Ukiah, CA
06.2008

Skills

  • Problem Solving
  • Delivery Verification
  • Communication and Interpersonal Skills
  • Customer Relationships
  • Cash Handling
  • Efficiency and Time Management
  • Dependability and Honesty
  • Clean Driving Record
  • GPS Navigation
  • Responding to Difficult Customers
  • Upbeat and Positive Personality
  • Data Entry and Maintenance

Timeline

Door dash delivery

DoorDash
12.2020 - Current

IHSS Care Provider

In Home Supportive Services
05.2015 - 07.2021

Back Stock Clerk, CSR

Marshalls
03.2014 - 09.2016

High School Diploma -

Ukiah Adult School

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PEGGY E SESSUMS