Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jeneva D. Allen

Baltimore

Summary

Self-assured, dynamic, and results-driven professional with more than 10 years providing high-performance HR management talent acquisition, payroll, recruitment, onboarding and benefits administration in the retail, healthcare/pharmaceutical, financial service, technology solutions, and packaging industries. Exhibited strong dedication to process efficiencies in personnel administration and employee relations that create a productive workforce across multifunctional departments. Detail-oriented and methodical with critical thinking to strategize innovative solution in professional relationship and work issues across the organization. Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Human Resource Associate

Novo Nordisk-Clayton
10.2022 - 06.2025
  • Provide excellent customer service support in Human Resources transactions, policies, and processes, overall support for all HR services within the Support teams’ scope, inclusive of onboarding, off-boarding, vacancy management, employee files, and new services transitioned to the team that includes services to employees, managers, HR Business Partners and other COEs within HR. Coordinates and administers key initiatives and leads projects in support of current services or those identified to transition to Services team. Ensures assigned HR services remain in compliance with company policies, procedures, HR best, and federal and state laws and regulations. Autonomously provides on-site support for Novo Nordisk affiliates. Owns and executes assigned HR services such as, file maintenance, separations, paperwork for promotions/laterals/field transfers. Partners closely with RHRBPs, legal, payroll and payroll ops, and upstream COEs to identify additional services for transition to the Shared Services model. Ensures each stakeholder interaction is a positive one by collaborating closely with others and providing coverage. Leads Day 1 new hire orientation activities and execute the I9 verifications, reverifications and working with our mobility team as it relates to international employees working in the USA. Provides reports, metrics, and statistical data related to assigned services. Collaborate with the call center agents to ensure agents and can effectively support employee questions related to assigned services. Ensure all working instructions are fully documented and kept up to date. Maintains confidentiality and privacy of any personal or sensitive data in all interactions. Provides recommendations to management regarding process improvement strategies and implements based on necessary/required approvals.
  • Hybrid Employee

Manage Service Provider/Talent Advisor

Randstad Sourceright North America
10.2021 - 06.2022
  • Source and screen potential candidates for contract, contract-to-hire, and permanent openings Analyze candidate information to determine matches between candidates and job openings. Responsible for establishing relationships with consultants/contractors and clients. Partner with the client in a specified region to fulfill contingent direct hire needs, conduct job order fulfillment, and increase the number of qualified applicants in database via the Employee Referral. Strong utilization of industry trends, including client, market, and unemployment conditions. Train and/or on-board team members on the sourcing process and utilization of the Vendor Base. Act as mentor, trainer, and SME on applicant tracking systems. Responsible for resolving technical or operational problems. Resolve client support and collaborate with recruiters, sources and coordinators. Coordinate and facilitate all employee on-boarding activities, ensure recruitment process complies with federal and state administration. Assess and coach quality of work according to established metrics, goals and expected performance levels for all team members; provide feedback and coaching as needed in partnership with hiring managers and suppliers/vendors.
  • Remote Employee

Senior Talent Acquisition Recruitment Specialist

Alexander Mann Solutions
03.2020 - 10.2021
  • Responsible for the day to day of sourcing candidates, phone screens to qualified candidates, serve as the go between the Hiring Manager and Senior Talent Acquisition Managers, heavy scheduling of interviews to the selected candidate and coordinate the hiring process from end to end to assure a positive candidate experience during the interview process. Entering and reviewing all new requisitions through the WFN system and Workday.
  • Remote Employee

Recruitment, Onboarding & I-9 Specialist

Alexander Mann Solutions
08.2019 - 03.2020
  • Responsible for the creation of the new hire packet and conduct New Hire & Welcome Day orientation on a weekly basis for all Credit Suisse new hires that includes communicating company and position details to new hires before and on their start date, gathering necessary paperwork and scheduling first days. Created a customer onboarding journey that is intuitive, logical, and confidence-building. Maintained and managed our recruiting system of record database and files. Collaborate with hiring managers to create effective job ads and shortlists of qualified candidates. Screen potential candidates via email and phone while managing the candidate interview schedules and preparing communication and documentation for the interview process. Track and report recruiting metrics, close all requisitions once the new hire is on boarded in Taleo, review all new hire paperwork and campus interns offer letter and upload on the HR shared drive. As the I-9 Specialist responsible for the verification process of all new hires within 3 days of their start date, upload legal documents that show proof to work in the US legally and verify the section 1 & 2 of I-9 Form in Hire Right E-Verify systems, acts as the subject matter expert in the area of I-9 employment eligibility verification, immigration law, as well as compliance requirements and initiatives.
  • Credit Suisse

Human Resource Associate II Shared Services

Grifols Pharmaceutical
06.2018 - 07.2019
  • Responsible for the day-to-day operations in the corporate HR shared services center. Strong knowledge of HR policies, programs, payroll operations and benefits. Enters and audits HR transactional data within a centralized HR database and ancillary HR systems. Ensures the information is accurate and adheres to corporate standards for 20,000 plus employees throughout the US and Spain. Assists with data entry into the HR system, retrieving / updating employee files, or preparing reports Processes diverse and confidential information requiring extreme accuracy, independent judgment and discretion. Organizes and maintains employee files. Processes various forms related to documenting HR activities such as new-hire, change-of-status, performance evaluations, benefits, terminations, etc. Responds to questions from internal and external customers. Provides excellent customer service to divisional HR staff, managers, and employees. Prepares and maintains reports that are necessary to carry out the functions of the HR department. Multi-tasks daily and prioritizes work.

Payroll Coordinator/HR Specialist (Contractor)

Accounting Principles
02.2017 - 05.2018
  • Collect and process payroll information according to the weekly and bi-weekly payroll schedules. Run both weekly and bi-weekly payrolls as assigned. Maintain and process data in both ADP and SAP HR systems according to departmental payroll processes. Maintain payroll database system changes and updates and maintain the payroll schedules. Invoice each site for reimbursement of payroll related expenses such as employee wages, SUI, 401(k), etc. Advises sites on the resolution of pay-related issues. Monitor records for pay irregularities, review changes in compensation law. Recommend new approaches, policies and procedures to effect continual improvements in efficiency of services performed and systems utilized. Work with payroll vendor to ensure changes are appropriately implemented regarding wage and tax laws and with federal state and local tax agencies’ requirements. Provide requested information related to accounting reconciliations and provide general ledger support. Generate accounting reports according to established criteria, schedules and as directed on an ad-hoc basis. Maintain records, reports and logs to conform to audit and inspection regulations Maintain current knowledge of applicable state and federal wage and hour laws. Stay current on payroll systems to achieve alignment with HR benefits and other related and to ensure effective accounting support. Facilitate management and employee understanding of payroll procedures. Work closely with the Compensation and Benefits Analyst to ensure accuracy of benefits deductions. Perform assigned payroll related benefits administration functions (e.g., short term disability payment processing, and adjustments to employee benefit deductions). Assist HR staff with general administrative needs related to recruitment, training and travel arrangements, ordering materials, processing invoices, etc.

Payroll & HR Coordinator

BIKE BARN (CONTRACTOR TRIP PRO STAFF)
02.2016 - 08.2016
  • Reviewed and reconciled all timesheets and pay records through the Paychex Payroll database, processing payroll for 125 employees involving insurance, 401K deductions, garnishments, and other deductions to loans, providing direct deposit and employee purchases, filing payroll reports from Paychex, and resolving payroll discrepancies. Processed monthly commissions and quarterly manager’s bonuses, updating employee records covering benefits with insurance carriers, as well as other benefits changes, enrollments, and severances/terminations, while maintaining applications/resumes in employment database Jazz, and responding to unemployment claims. On-boarded new employees and processed staff requirements (business cards, uniforms, shirts, bonuses) that enable personnel to accomplish assigned roles and job expectations.

Recruiting and Talent Management Specialist

ALEXANDER MANN SOLUTIONS (DEUTSCHE BANK)
02.2014 - 05.2015
  • Responsible for the day to day of sourcing candidates, phone screens to qualified candidates, serve as the go between the Hiring Manager and Senior Talent Acquisition Managers, heavy scheduling of interviews to the selected candidate and coordinate the hiring process from end to end to assure a positive candidate experience during the interview process. Entering and reviewing all new requisitions through the WFN system and Workday. Creation of offer letters and entering the new hire into the ADP system for payroll and benefits.

Education

Bachelor of Science Degree - Behavioral Science

North Carolina Central University
08.2022

Master of Human Resource Development - undefined

Bowie State University
12.2026

Skills

  • HR policies and procedures
  • Onboarding process
  • Job descriptions
  • HR analytics

Certification

  • Certified Human Resource Assistant (2012)
  • Six Sigma Yellow Belt Certification (2005)
  • Previously NASD Series 6 (2000-2003)
  • HIPPA Awareness Training for Employer Group Health Plans
  • Certificate of Completion Preventing Discrimination and Workplace Harassment of Employees
  • 2017/2018 Member of the American Payroll Association

Timeline

Senior Human Resource Associate

Novo Nordisk-Clayton
10.2022 - 06.2025

Manage Service Provider/Talent Advisor

Randstad Sourceright North America
10.2021 - 06.2022

Senior Talent Acquisition Recruitment Specialist

Alexander Mann Solutions
03.2020 - 10.2021

Recruitment, Onboarding & I-9 Specialist

Alexander Mann Solutions
08.2019 - 03.2020

Human Resource Associate II Shared Services

Grifols Pharmaceutical
06.2018 - 07.2019

Payroll Coordinator/HR Specialist (Contractor)

Accounting Principles
02.2017 - 05.2018

Payroll & HR Coordinator

BIKE BARN (CONTRACTOR TRIP PRO STAFF)
02.2016 - 08.2016

Recruiting and Talent Management Specialist

ALEXANDER MANN SOLUTIONS (DEUTSCHE BANK)
02.2014 - 05.2015

Master of Human Resource Development - undefined

Bowie State University

Bachelor of Science Degree - Behavioral Science

North Carolina Central University

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Jeneva D. Allen