Summary
Overview
Work History
Education
Skills
Timeline
Manager

James Floyd

Center Point,AL

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.

Overview

5
5
years of professional experience

Work History

Manager

Burger King
07.2022 - 08.2022
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inve
  • Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
  • Completed daily opening manager tasks and shift change

Delivery Driver

Papa John's Pizza
08.2020 - 06.2022
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Fostered positive working relationships with regular customers.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
  • Kept and studied detailed mileage and fuel reports to track overall fuel costs.
  • Maintained organized, clean and professional vehicle to protect company reputation with customers.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Planned delivery routes and most efficient methods of distribution.
  • Kept detailed records of deliveries and money received from customers.
  • Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Minimized company liability and risks to loads by obeying traffic laws.

Closer

SUBWAY®Restaurants
09.2019 - 08.2020
  • Maintained checklists of required documentation and open issues affecting closings.
  • handled money dailey closing the drawer and counting the safe

Closer

SUBWAY®Restaurants
09.2016 - 09.2018
  • Maintained checklists of required documentation and open issues affecting closings.
  • Handled as many as [Number] closing files each month by effectively organizing, multitasking and prioritizing closing work.
  • Handled money daily closing the drawer and counting the safe

Education

Susan Moore High School
Blountsville, AL

Skills

  • Daily Operations Management
  • Managing Employee Relations
  • Project Management
  • Staff Management
  • Waste Elimination
  • Hospitality Management
  • Resolving Complaints
  • Managing Cash Register
  • Continuous Improvement Projects
  • Team Member Motivation
  • Motivating Performers
  • Labor and Food Cost Control
  • POS Inventory System Operation

Timeline

Manager

Burger King
07.2022 - 08.2022

Delivery Driver

Papa John's Pizza
08.2020 - 06.2022

Closer

SUBWAY®Restaurants
09.2019 - 08.2020

Closer

SUBWAY®Restaurants
09.2016 - 09.2018

Susan Moore High School

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James Floyd