Tulah Blanton
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. I strive to deliver prompt, friendly service and prepare and present food and drinks to uncompromisingly meet company standards. Communicates, leads, and directs bar staff on all levels of service and efficiently handles and corrects customer complaints to help operation run efficiently. Supervises multiple aspects of supplying, running and operating bar to provides positive customer experiences. Management experience gave me experience in team leadership, planning, and organization skills for a successful background in hospitality and handling large amounts of cash as well as computer work. Strong problem solver and always ensuring the customers needs and wants for their visits are satisfied. Equipped employees to independently handle daily functions and meet customer needs.
Overview
7
7
years of professional experience
Work History
Bartender
Old Man Frank's
03.2023 - Current
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Obtained cash bank and stocked service bar to prepare for operation.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender
HobNob Tavern
01.2023 - 03.2023
- Served high customer volumes during special events, nights, and weekends.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed strict recipes and drink measurements to minimize product used.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
Manager
Taco Mac Metropolis
01.2022 - 01.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Cultivated partnerships with external stakeholders to maximize business opportunities and extend network reach within the industry sector.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Server/Bartender
Taco Mac at Virginia Highlands
08.2020 - 01.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Answered customers' questions, recommended items, and recorded order information.
Social Media Marketing Team
Fab'Rik
08.2020 - 12.2020
- Helped with creating content for social media accounts, as well as assisting with photoshoots for new items.
- Self-motivated, with a strong sense of personal responsibility.
- Dressed models and stayed up to date with all social media accounts and website.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Cashier
Publix
05.2020 - 07.2020
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Worked closely with shift manager to solve problems and handle customer concerns.
Bartender
Tin Lizzy's Cantina
01.2020 - 03.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server/Bartender
Pizano's Pizzeria & Italian Restaurant
08.2018 - 10.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Pappasitio's Cantina
08.2017 - 05.2018
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
No Degree - Political Science And Engagement Marketing
Kennesaw State University
Kennesaw, GA12.2024
High School Diploma -
McIntosh High School
Peachtree City, GA05.2016
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Outgoing Personality
- Clear and effective communication
- Customer service expertise
- Handling Difficult Customers
- Organizational ability
- Cleanliness and hygiene
- Staff Management
- Hospitality service expertise
Accomplishments
- Certified in Microsoft
- Volunteer at Atlanta Humane Society and PetSmart
- Award during Mock Trial for “Best Closing Statement”
- Coach Lacrosse for community team
- Key Club: planned volunteer events and advertised and raised money for events.
Activities
I enjoy being creative and being around creative individuals. I have a outgoing personality and enjoy being social with anyone. Photography and drawing are activities I enjoy doing in my free time. I am passionate about the environment and the world in general, which leads me to being very active outdoors and experiencing new things like a new favorite beach spot or place to visit. I enjoy being a team player and getting to collaborate with others whether that is job specific or for something extracurricular. Playing sports for a number of years transitioned to a love of teaching young girls how to excell in lacrosse and fall in love with the same game I did. Being a part of Key Club, and volunteering at animal shelters is a passion to me to be able to be involved in my community and help those in need whether its some with two legs or four.
Timeline
Bartender
Old Man Frank's
03.2023 - Current
Bartender
HobNob Tavern
01.2023 - 03.2023
Manager
Taco Mac Metropolis
01.2022 - 01.2023
Server/Bartender
Taco Mac at Virginia Highlands
08.2020 - 01.2022
Social Media Marketing Team
Fab'Rik
08.2020 - 12.2020
Cashier
Publix
05.2020 - 07.2020
Bartender
Tin Lizzy's Cantina
01.2020 - 03.2020
Server/Bartender
Pizano's Pizzeria & Italian Restaurant
08.2018 - 10.2019
Server
Pappasitio's Cantina
08.2017 - 05.2018
No Degree - Political Science And Engagement Marketing
Kennesaw State University
High School Diploma -
McIntosh High School
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