Lindsey Martinez
Suffolk,VA
Summary
Looking for employment in the legal field as a legal assistant or paralegal to gain experience in the legal field, with an interest in employment in the human resources field. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills, bringing a positive attitude and commitment to continuous learning and growth.
Overview
10
10
years of professional experience
Work History
Legal Assitant
Law Office of Cherie N. Harris
04.2024 - 07.2024
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Revised and finalized letters and memos to courts.
- Researched statutes and Virginia State Codes relevant to client's cases.
- Communicated pertinent information to clients via phone, email, and mail as per supervising attorney's direction.
- Contacted clients to schedule appointments and discuss progress of cases as per supervising attorney's direction.
- Interviewed clients to obtain information relevant to cases, and assisted supervising attorney in translating legal matters with Spanish-speaking clients.
- Attended court hearings to take notes and document proceedings as per supervising attorney's direction.
Library Associate
Suffolk Public Library
08.2022 - 09.2023
- Registered customers for library cards.
- Instructed users on use of library online catalog, electronic resources, print and non-print materials, and library equipment to enable them to use library resources independently.
- Assisted customers in finding and requesting materials that meet their needs.
- Instructed and assisted users with public computers and other library technology and equipment.
- Referred customers to and directly contact community, state, and national agencies and organizations, if required, to satisfy customers' information needs
- Conducted reference interviews to determine information needs of clients
- Performed research to satisfy customers' information needs
- Processed requests and provided information to customers about their library account.
- Searched and updated circulation system and checked materials in and out.
- Processed items for rotation between our facilities; Suggested purchases for the Morgan Memorial branch and Suffolk Public Library system.
- Assisted in maintaining and updating the library catalog and collection
- Repaired or discarded damaged material.
- Performed related work as required.
Physical Plant Receptionist
Hampton University
02.2021 - 10.2021
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments for contractors working on university grounds.
- Maintained confidentiality of information regarding clients and company.
- Managed multiple tasks and met time-sensitive deadlines.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Assisted with onboarding new clients and securing paperwork completion.
- Maintained visitor log for entering and leaving facility for security purposes.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Routed incoming mail and messages to relevant personnel without delay.
- Handled assignments independently with good judgement and critical thinking skills.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Organized, maintained and updated information in computer databases.
- Compiled information from files and research to satisfy information requests.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Interior Communications Technician
U.S. Navy
05.2014 - 07.2017
- Followed standards and procedures to maintain safe work environment.
- Installed and maintained systems and analyzed users' needs.
- Responded to service requests during and after business hours.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Developed detailed documentation and technical manuals for telecommunications systems to comply with regulations.
- Performed periodic system upgrades and maintenance to meet industry standards.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Managed and prioritized customer service requests to achieve prompt resolution.
- Tested equipment and circuits using various tools such as standard hand tools and network diagnostic tools.
- Oversaw business telecommunication networks, telephones and office equipment.
- Accurately read, understood and carried out written instructions.
Education
Bachelor of Science - Paralegal Studies
Regent University Online
Online12.2024
Skills
- Fluent in Spanish
- Excellent Customer Service Skills
- Communication Skills (Written/ Oral)
- Strong Work Ethic
- Proficient in Microsoft Office Suite
Timeline
Legal Assitant
Law Office of Cherie N. Harris
04.2024 - 07.2024
Library Associate
Suffolk Public Library
08.2022 - 09.2023
Physical Plant Receptionist
Hampton University
02.2021 - 10.2021
Interior Communications Technician
U.S. Navy
05.2014 - 07.2017
Bachelor of Science - Paralegal Studies
Regent University Online
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