Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
References
Timeline
Generic

Jennifer Lopez

Lytle,Texas

Summary

Hardworking Substitute Teacher with skills to step into any classroom environment and support student needs with excellent discussion management, lecturing and mentoring abilities. Knowledgeable about special intervention plans, recordkeeping requirements and strategies for maintaining classroom discipline. Grades papers and homework and records grades for lead teacher. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Hardworking server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Experienced server with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Substitute Teacher, K-12

Lytle Isd
Lytle, TX
10.2023 - Current
  • Assisted with classroom instruction, following lesson plans and providing additional support to students.
  • Provided feedback to teachers on student behavior and performance in the classroom.
  • Monitored classrooms, ensuring that all students were safe and adhering to school rules.

Server/cashier

Chili's Bar and Grill
San Antonio, TX
02.2015 - 08.2016
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Followed health safety guidelines when preparing and serving food products.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.

Cashier/FOH Team Member

Chipotle Grill
Fort Wayne, IN
03.2013 - 02.2014
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.

Education

High School Diploma -

Burbank High School
San Antonio, TX
08-1998

Kinesiology

Palo Alto College
San Antonio, TX

Skills

  • Instructional Strategies
  • Positive Reinforcement
  • Multi-Subject Instruction
  • Student Engagement
  • Behavior Modeling
  • Group and individual instruction
  • Discipline
  • Customer Assistance
  • Payment Collection
  • Customer Service
  • Cash Register Operation
  • ID Verification
  • Cash Handling
  • Returns processing
  • Drawer balancing
  • POS Systems
  • Order Taking
  • Scanner operations
  • Retail Merchandising
  • Ordering and stocking
  • Cash Management
  • Customer Relations
  • POS system operations
  • Guest Engagement
  • Table Setting
  • Supply Restocking
  • Food Running
  • Table Bussing
  • Food Delivery
  • Beverage Preparation
  • Suggestive Selling
  • Positive and professional
  • Food station setup
  • Guest Seating
  • Point of Sale (POS) system operations
  • Liquor, wine, and food service
  • Menu presentation
  • POS operation
  • High-volume dining
  • Order Accuracy
  • Menu knowledge
  • Dining customer service
  • Cash Handling Accuracy
  • Front end operations

Accomplishments

  • 4 star cashier
  • team Lead
  • on line Team leader

Certification

  • 4 star cashier
  • top sales associate

Languages

Spanish-speaking
Limited

References

References available upon request.

Timeline

Substitute Teacher, K-12

Lytle Isd
10.2023 - Current

Server/cashier

Chili's Bar and Grill
02.2015 - 08.2016

Cashier/FOH Team Member

Chipotle Grill
03.2013 - 02.2014

High School Diploma -

Burbank High School

Kinesiology

Palo Alto College

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