Sam Darroch
Auckland,New Zealand
Summary
Innovative marine engineering professional accustomed to demanding environments. Well-versed in all areas of ship repair and vessel maintenance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
33
33
years of professional experience
Work History
Marine Engineer
101 Marine Services
01.2005 - Current
- Go through this and clean up
- Utilized best practices and troubleshooting techniques to resolve vessel issues.
- Prepared and distributed daily reports on crews, milestones, issues and progress.
- Reported violations of regulations, applicable laws and company policies immediately and took appropriate action.
- Oversaw preventive maintenance of air compressors and turbine generators.
- Analyzed vessel survey reports and report back to the client the best way to proceed.
- Supervised my staff and provided technical assistance and advice to enhance performance and productivity.
- Calculated propulsion requirements to properly size new engine power plants. Resizing Propeller calculations to adjust for excess or too low WOT rpm.
- Writing proposals for existing and new clients on the best solutions to Maintain, Service, Upgrade and repair their vessels.
Systems Adminstrator
EDS - Electronic Data Systems - Hewlett Packard
03.1999 - 08.2002
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Maintained personnel records and updated internal databases to support document management.
- Collected, validated, and distributed information to employees.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Tech Support - Computer
EDS & Jones Lang Lasalle - UK
02.1997 - 01.1999
- Troubleshot and diagnosed problems to accurately resolve wide range of technical issues.
- Trained users on how to operate components and systems.
- Walked individuals through basic troubleshooting tasks.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Monitored systems in operation and quickly troubleshot errors.
- Responded to telephone, email and in-person inquiries regarding [Item] operation, use and repair.
- Configured hardware, devices, and software to set up work stations for employees.
- Rolled out software updates and applied server patches to thwart threats from penetrating networks.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Provided basic end-user troubleshooting and desktop support.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Provided on-call support for critical issues related to [Software].
- Assisted with updating technical support best practices for use by team.
Sales Engineer - Hydraulic
- Hydraulic Specialties' - Hyspecs
01.1994 - 12.1995
- Analyzed market trends, competitor performance and product strengths.
- Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.
- Recommended changes, improvements, or enhancements in products to product development team based on customer feedback.
- Provided sales forecasts for product sales opportunities within assigned accounts.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
- Attended trade shows and seminars to promote products and network with industry contacts.
- Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.
- Gained customer acceptance by demonstrating cost reductions and operations improvements.
Apprentice Mechanic
Colgray Motors - Rolls Royce
01.1991 - 11.1993
- Took advantage of opportunities to learn new systems and repair procedures.
- Made basic repairs to cars and other vehicles, asking questions and taking notes to increase personal knowledge.
- Observed senior mechanics completing major repairs.
- Cleared work areas of debris and organized supplies to maintain safety and appearance.
- Studied manuals and repair books to increase knowledge and mechanical understanding of vehicles.
- Safely lifted cars to complete repairs.
- Kept personal appearance and all work areas neat and professional.
- Operated mechanic's tools and shop equipment safely to prevent damage.
- Attended all company and manufacturer training to increase knowledge.
- Took assessments to prove knowledge base and skills.
- Test drove vehicles before and after repairs to determine functionality, necessary actions or completion statuses.
- Cleaned and organized work areas, tools and equipment to support productivity.
- Followed detailed instructions of lead mechanic to achieve quality standards.
- Conducted routine oil changes, tire rotations, fluid replacements, and bulb changes.
- Tested vehicles after repairs to verify performance, safety and functionality.
- Utilized diagnostic tools to identify mechanical problems and develop prompt solutions.
- Followed safety protocols when handling hazardous materials to minimize risks.
- Performed oil changes, tire rotations and basic vehicle maintenance in alignment with customer requests.
- Inspected vehicles for safety and roadworthiness prior to returning to customer possession.
- Repaired and replaced worn and damaged components.
Education
A Grade Mechanic - .
Unitec Institute of Technology
Auckland NZNZCE - Production Engineering
Auckland University of Technology
Auckland, NZ07.1996
Skills
- Machinery Maintenance
- Complex Problem-Solving
- Production Support
- Service Records
- Time Management
- Reading Comprehension
- Diesel Generators
- Maintenance and Repair Management
Timeline
Marine Engineer
101 Marine Services
01.2005 - Current
Systems Adminstrator
EDS - Electronic Data Systems - Hewlett Packard
03.1999 - 08.2002
Tech Support - Computer
EDS & Jones Lang Lasalle - UK
02.1997 - 01.1999
Sales Engineer - Hydraulic
- Hydraulic Specialties' - Hyspecs
01.1994 - 12.1995
Apprentice Mechanic
Colgray Motors - Rolls Royce
01.1991 - 11.1993
A Grade Mechanic - .
Unitec Institute of Technology
NZCE - Production Engineering
Auckland University of Technology
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