Sam Darroch
Auckland,New Zealand
Summary
Innovative marine engineering professional accustomed to demanding environments. Well-versed in all areas of ship repair and vessel maintenance. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
33
33
years of professional experience
Work History
Marine Engineer
101 Marine Services
West Palm Beach, Florida, USA
01.2005 - Current
- Go through this and clean up
- Utilized best practices and troubleshooting techniques to resolve vessel issues.
- Prepared and distributed daily reports on crews, milestones, issues and progress.
- Reported violations of regulations, applicable laws and company policies immediately and took appropriate action.
- Oversaw preventive maintenance of air compressors and turbine generators.
- Analyzed vessel survey reports and report back to the client the best way to proceed.
- Supervised my staff and provided technical assistance and advice to enhance performance and productivity.
- Calculated propulsion requirements to properly size new engine power plants. Resizing Propeller calculations to adjust for excess or too low WOT rpm.
- Writing proposals for existing and new clients on the best solutions to Maintain, Service, Upgrade and repair their vessels.
Systems Adminstrator
EDS - Electronic Data Systems - Hewlett Packard
Melbourne Australia
03.1999 - 08.2002
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Maintained personnel records and updated internal databases to support document management.
- Collected, validated, and distributed information to employees.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Tech Support - Computer
EDS & Jones Lang Lasalle - UK
London, UK
02.1997 - 01.1999
- Troubleshot and diagnosed problems to accurately resolve wide range of technical issues.
- Trained users on how to operate components and systems.
- Walked individuals through basic troubleshooting tasks.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Monitored systems in operation and quickly troubleshot errors.
- Responded to telephone, email and in-person inquiries regarding [Item] operation, use and repair.
- Configured hardware, devices, and software to set up work stations for employees.
- Rolled out software updates and applied server patches to thwart threats from penetrating networks.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Provided basic end-user troubleshooting and desktop support.
- Installed, modified, and repaired software and hardware to resolve technical issues.
- Provided on-call support for critical issues related to [Software].
- Assisted with updating technical support best practices for use by team.
Sales Engineer - Hydraulic
- Hydraulic Specialties' - Hyspecs
East Tamaki - Auckland
01.1994 - 12.1995
- Analyzed market trends, competitor performance and product strengths.
- Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.
- Recommended changes, improvements, or enhancements in products to product development team based on customer feedback.
- Provided sales forecasts for product sales opportunities within assigned accounts.
- Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
- Attended trade shows and seminars to promote products and network with industry contacts.
- Reviewed customer inquiries to understand project scope while managing internal delivery mechanisms.
- Gained customer acceptance by demonstrating cost reductions and operations improvements.
Apprentice Mechanic
Colgray Motors - Rolls Royce
Auckland, NZ
01.1991 - 11.1993
- Took advantage of opportunities to learn new systems and repair procedures.
- Made basic repairs to cars and other vehicles, asking questions and taking notes to increase personal knowledge.
- Observed senior mechanics completing major repairs.
- Cleared work areas of debris and organized supplies to maintain safety and appearance.
- Studied manuals and repair books to increase knowledge and mechanical understanding of vehicles.
- Safely lifted cars to complete repairs.
- Kept personal appearance and all work areas neat and professional.
- Operated mechanic's tools and shop equipment safely to prevent damage.
- Attended all company and manufacturer training to increase knowledge.
- Took assessments to prove knowledge base and skills.
- Test drove vehicles before and after repairs to determine functionality, necessary actions or completion statuses.
- Cleaned and organized work areas, tools and equipment to support productivity.
- Followed detailed instructions of lead mechanic to achieve quality standards.
- Conducted routine oil changes, tire rotations, fluid replacements, and bulb changes.
- Tested vehicles after repairs to verify performance, safety and functionality.
- Utilized diagnostic tools to identify mechanical problems and develop prompt solutions.
- Followed safety protocols when handling hazardous materials to minimize risks.
- Performed oil changes, tire rotations and basic vehicle maintenance in alignment with customer requests.
- Inspected vehicles for safety and roadworthiness prior to returning to customer possession.
- Repaired and replaced worn and damaged components.
Education
A Grade Mechanic - .
Unitec Institute of Technology
Auckland NZNZCE - Production Engineering
Auckland University of Technology
Auckland, NZ07.1996
Skills
- Machinery Maintenance
- Complex Problem-Solving
- Production Support
- Service Records
- Time Management
- Reading Comprehension
- Diesel Generators
- Maintenance and Repair Management
Timeline
Marine Engineer
101 Marine Services
01.2005 - Current
Systems Adminstrator
EDS - Electronic Data Systems - Hewlett Packard
03.1999 - 08.2002
Tech Support - Computer
EDS & Jones Lang Lasalle - UK
02.1997 - 01.1999
Sales Engineer - Hydraulic
- Hydraulic Specialties' - Hyspecs
01.1994 - 12.1995
Apprentice Mechanic
Colgray Motors - Rolls Royce
01.1991 - 11.1993
A Grade Mechanic - .
Unitec Institute of Technology
NZCE - Production Engineering
Auckland University of Technology