Jean Schiemer
Adrian,OR
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Enthusiastic restaurant professional with expertise in mixology, beer, liquor and wine along with solid background in team leadership and business decision making. 12 Years in field with strong desire to drive business success.
Overview
24
24
years of professional experience
Work History
Bartender
Bob's Steak And Spirits
Nyssa, OR
08.2021 - Current
- Mixing drinks, cashing lottery tickets, serving food.
- Performs opening and closing duties, cleaning, setting up for incoming shift, preparing cash drawers.
- Keep alcoholic beverages well-stocked and organized to meet expected demands and prepare tables for customers to offer memorable experiences to guests and foster repeat business.
- Replenish food items, paper products and alcohol to keep pantry well-stocked during busy periods.
- Upsell high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivate warm relationships with regular customers.
- Apply comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Use slow periods to restock supplies, ice, trays and delivery bags.
- Work with POS system to place orders, manage bills and handle complimentary items.
- Note special patron requests and followed up with kitchen to confirm delivery.
- Keep register accurate through correct billing, payment processing and cash management practices.
- Ask customers for feedback, solved problems and filled drinks throughout meal.
- Resolve guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collect orders and relay them to the kitchen quickly and accurately.
- Answer customers' questions, recommend items and record order information.
- Maintain thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Mix both standard and specialized drink orders using liquor, bitters, sugars and fruit. Buss tables and remove debris to keep customer areas clean.
Professional Photographer
Self-employeed
Adrian, OR
01.2008 - Current
- Photograph high-quality images for various print and digital projects.
- Perform advanced computer processing of images for assignments.
- Determine and adjust subject position, props and lighting equipment while selecting camera angles to optimize final product.
- Digitally edit photos to enhance appearance.
- Maintain and share portfolios of artistic work to demonstrate styles, interests and abilities with potential customers.
- Shoot photographs in controlled lab, field and remote environments.
- Edit, tone, caption and upload photographs for publication.
- Enhance business operations by utilizing successful marketing and outreach strategies to bring in clients, close sales and increase revenue.
- Complete complex, fast paced photo shoots and weddings at indoor and outdoor venues.
- Consult with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
- Produce albums for clients.
- Schedule and book locations for photo shoots, working collaboratively with clients and contacts.
- Inspect proofs to verify quality and determine needed adjustments and retouches.
- Website design and maintenance.
Bartender/Server
The Mirage
Adrian, OR
01.2016 - 07.2021
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Replenished food items, paper products and alcohol to keep pantry well-stocked during busy periods.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Asked customers for feedback, solved problems and filled drinks throughout meal.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collected orders and relayed them to the kitchen quickly and accurately.
- Answered customers' questions, recommended items and recorded order information.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
Bartender
TGI Fridays
Nampa, ID
01.2018 - 10.2018
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Replenished food items, paper products and alcohol to keep pantry well-stocked during busy periods.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Asked customers for feedback, solved problems and filled drinks throughout meal.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collected orders and relayed them to the kitchen quickly and accurately.
- Answered customers' questions, recommended items and recorded order information.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
Server
Mona Lisa Fondue Restaurant
Nampa, ID
01.2010 - 08.2012
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Increased sales significantly by upselling higher-end products to customers.
- Checked identification for minimum age for sale of alcoholic beverages.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Moved and set up seating, prepared extra silverware and notified kitchen prior to arrival of large groups.
- Checked guests' identification before serving alcoholic beverages.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Asked customers for feedback, solved problems and filled drinks throughout meal.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Answered customers' questions, recommended items and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Processed orders and sent to kitchen employees for preparation.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Education
GED -
Homeschooled
Adrian, OR05.1992
Skills
- Handling Difficult Customers
- Teamwork and Professionalism
- Food and Beverage Service
- Cocktail Service
- Ability to Lift 30 Pounds
- Cleaning and Sanitizing
- Cash Handling and Management
- Mixology Techniques
- Telephone Etiquette
- Multitasking and Prioritization
- Self-Motivated
- Engaging Customers
- Liquor Law Compliance
- Food Sales and Promotion
- Stamina and Endurance
- Honest and Dependable
- Friendly and Outgoing
- Bartending License
- Opening and Closing Procedures
- Point of Sale Systems
- Time Management
- Calm and Composed
- Fast Learner
- Organized and Detail Oriented
Accomplishments
I have 12 years of experience working in the bar and restaurant industry, including mixing drinks, serving and bussing tables, training new employees, cleaning, stocking and ordering liquor and beer.
I own a wedding and portrait photography business, Double Take Photography and have operated this business for 14 years. I photograph weddings, events, family, individual, and senior portraits. I also designed and maintain my own website. I edit my own photos, do marketing for my business, schedule consultations for clients, and do my own bookkeeping.
Additional Information
I am warm, friendly, and a very hard worker. I am a team player and easily get along well with a variety of personality types. I respect my supervisors and strive to make I am a fast, efficient, and competent member of the staff. I arrive to work on time and I dress appropriately for the environment. I have excellent customer service and communication skills, and years of experience with a variety of POS systems.
The website for my photography business can be seen here:
https://www.doubletakeportraits.com/
Timeline
Bartender
Bob's Steak And Spirits
08.2021 - Current
Bartender
TGI Fridays
01.2018 - 10.2018
Bartender/Server
The Mirage
01.2016 - 07.2021
Server
Mona Lisa Fondue Restaurant
01.2010 - 08.2012
Professional Photographer
Self-employeed
01.2008 - Current
GED -
Homeschooled
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