Henry Ward
A/C Technician
Port Saint Lucie,FL
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
A/C Technician, Installs Field Supervisor
Advantage Air Heating And Cooling
01.2014 - 01.2019
- Established clear performance metrics for team members, providing regular feedback to encourage continuous improvement.
- Boosted client satisfaction rates by maintaining open communication channels and addressing concerns promptly.
- Reduced project completion time by effectively delegating tasks and setting clear goals for the field team.
- Contributed to business growth by identifying new opportunities for expansion in the local market.
- Provided exceptional mentorship to junior staff members, fostering professional growth and development within the team.
- Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
- Investigated issues and developed effective solutions.
- Kept teams on task to complete milestones on time.
- Directed projects according to schedule and quality demands.
- Trained workers in proper methods, equipment operation and safety procedures.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Met with customers to resolve issues and build productive relationships.
- I at least have 25 years in Air Conditioning overall.
AC Mechanic
Colkitt Sheet Metal & Air Conditioning
01.2012 - 01.2014
- Collaborated with fellow mechanics to troubleshoot challenging AC problems, resulting in effective solutions.
- Completed necessary training courses to maintain professional certifications in HVAC technology.
AC Mechanic
Grimes Ac
01.2009 - 01.2012
- Collaborated with fellow mechanics to troubleshoot challenging AC problems, resulting in effective solutions.
- Completed necessary training courses to maintain professional certifications in HVAC technology.
- Demonstrated excellent problem-solving skills while troubleshooting diverse technical issues in residential and commercial settings.
- Increased team productivity by sharing knowledge and expertise with junior mechanics through hands-on training sessions.
- Contributed to a safe working environment by adhering to company safety protocols during all service tasks.
- Improved customer satisfaction by providing timely and efficient AC repairs and maintenance services.
Education
High School Diploma -
Knox Central High School
Barbourville, KY 06.1993 - 05.1997
Skills
Equipment Installation
Timeline
A/C Technician, Installs Field Supervisor
Advantage Air Heating And Cooling
01.2014 - 01.2019
AC Mechanic
Colkitt Sheet Metal & Air Conditioning
01.2012 - 01.2014
AC Mechanic
Grimes Ac
01.2009 - 01.2012
High School Diploma -
Knox Central High School
06.1993 - 05.1997
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