Henry Ward
A/C Technician
Port Saint Lucie,FL
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
A/C Technician, Installs Field Supervisor
Advantage Air Heating And Cooling
01.2014 - 01.2019
- Established clear performance metrics for team members, providing regular feedback to encourage continuous improvement.
- Boosted client satisfaction rates by maintaining open communication channels and addressing concerns promptly.
- Reduced project completion time by effectively delegating tasks and setting clear goals for the field team.
- Contributed to business growth by identifying new opportunities for expansion in the local market.
- Provided exceptional mentorship to junior staff members, fostering professional growth and development within the team.
- Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
- Investigated issues and developed effective solutions.
- Kept teams on task to complete milestones on time.
- Directed projects according to schedule and quality demands.
- Trained workers in proper methods, equipment operation and safety procedures.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Met with customers to resolve issues and build productive relationships.
- I at least have 25 years in Air Conditioning overall.
AC Mechanic
Colkitt Sheet Metal & Air Conditioning
01.2012 - 01.2014
- Collaborated with fellow mechanics to troubleshoot challenging AC problems, resulting in effective solutions.
- Completed necessary training courses to maintain professional certifications in HVAC technology.
AC Mechanic
Grimes Ac
01.2009 - 01.2012
- Collaborated with fellow mechanics to troubleshoot challenging AC problems, resulting in effective solutions.
- Completed necessary training courses to maintain professional certifications in HVAC technology.
- Demonstrated excellent problem-solving skills while troubleshooting diverse technical issues in residential and commercial settings.
- Increased team productivity by sharing knowledge and expertise with junior mechanics through hands-on training sessions.
- Contributed to a safe working environment by adhering to company safety protocols during all service tasks.
- Improved customer satisfaction by providing timely and efficient AC repairs and maintenance services.
Education
High School Diploma -
Knox Central High School
Barbourville, KY 06.1993 - 05.1997
Skills
Equipment Installation
Ventilation Management
System Design
Control systems
Temperature Control
Chiller Maintenance
Ductwork Fabrication
Fan Coil Units
Compressor Overhaul
Air Conditioning Repair
Piping and Tubing
Heating Systems
Heat Pump Service
Technical Troubleshooting
Package and split systems
Warranty Service
Diagnostic Techniques
Valid [State] driver's license
System Troubleshooting
Welding Techniques
Focused on safety
Dedicated Team Player
Duct Sizing and Design
Blueprint Interpretation
Soldering
Heating principles knowledge
Leak Checks
Cooling systems maintenance
Electrical Wiring
Air Compressor Installation
Customer Service
Employee Training
Performing maintenance
Service Reporting
Air conditioning knowledge
Goal Setting
Problem-solving abilities
Effective Communication
Safety Procedures
Client Needs Assessment
Multitasking
Equipment Replacement
Unit troubleshooting skills
Defective Parts Disassembly
Equipment Calibration
Ductless understanding
Timeline
A/C Technician, Installs Field Supervisor
Advantage Air Heating And Cooling
01.2014 - 01.2019
AC Mechanic
Colkitt Sheet Metal & Air Conditioning
01.2012 - 01.2014
AC Mechanic
Grimes Ac
01.2009 - 01.2012
High School Diploma -
Knox Central High School
06.1993 - 05.1997