Kimberly Heilig

• Excellent communication skills, both verbal and written.
• Self-motivated, with a strong sense of personal responsibility.
• Proven ability to learn quickly and adapt to new situations.
• Worked well in a team setting, providing support and guidance.
• Managed time efficiently in order to complete all tasks within deadlines.
• Passionate about learning and committed to continual improvement.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Demonstrated strong organizational and time management skills while managing multiple projects.

Created Online Charts for Injured Worker

Obtained Medical Records from Physicians as needed

Had contact with the Workers Compensation Companies

Faxed, copied and handle

Created Workers Compensation Charts for Injured Workers

Collected Medical Records

Answered phone

Copied, faxed, sorted mail

Filing

• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Kept reception area clean and neat to give visitors positive first impression.
• Resolved customer problems and complaints.
• Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
• Answered central telephone system and directed calls accordingly.
• Provided clerical support to company employees by copying, faxing, and filing documents.