Lashelle Bilal
Indianapolis,IN
Summary
Professional office support specialist with strong communication, organizational, and multitasking skills. Demonstrates high focus on team collaboration and adapts efficiently to changing needs. Highly reliable, recognized for resolving issues promptly and maintaining smooth office operations. Proficient in managing schedules, handling correspondence, and supporting daily administrative tasks with results-driven approach.
Experienced with administrative tasks, encompassing data entry, scheduling, and documentation. Utilizes effective communication and organizational abilities to support office functions. Knowledge of office software and procedures, ensuring efficient workflow and task completion.
Overview
8
8
years of professional experience
Work History
Clerk
State of Indiana Department of Correction
01.2023 - 03.2025
- Processed inmate documentation efficiently to ensure compliance with departmental policies.
- Assisted in maintaining accurate records and files for facility operations.
- Coordinated scheduling for inmate visits, enhancing communication with families and legal representatives.
- Supported staff by managing inventory of supplies and equipment needed for daily operations.
Library Assistant
IMCPL
02.2017 - 10.2024
- Assisted patrons with inquiries, providing guidance on library resources and services.
- Organized and maintained library collections, ensuring accurate cataloging and accessibility of materials.
- Supported educational programs by coordinating events and activities for diverse community groups.
- Collaborated with staff to streamline circulation processes, enhancing operational efficiency across departments.
Education
High School Diploma -
Southport High School
Indianapolis, INSkills
- Telephone etiquette
- Customer satisfaction
- Cash handling
- Cash management
- Filing systems
- Database entry
- Administrative tasks
- Prioritization
- Relationship building
- File maintenance
- Document management
- Database management
- Research
- Quality control
- Basic accounting
- Mail handling
- Processing mail
- Schedule and calendar management
- Mail sorting
- Typing speed
- File and database management
- Quality management
- Proofreading
- Mail processing
- Record preparation
- Point of sale operation
- Information security
- Correspondence writing
- Verbal and writing communication
- Records retrieval
- Peer relationships
- Fine collection
- Multitasking Abilities
- Customer communication
- Time management
- Problem-solving
- Flexible and adaptable
- Creative thinking
- Data entry
- Professional and mature
- Excellent communication
- Team collaboration
- Document typing and formatting
- Records maintenance
- Data recording
- Document review
- Document editing
- Staff supervision
- Office machine operation
- Scheduling and calendar management
Timeline
Clerk
State of Indiana Department of Correction
01.2023 - 03.2025
Library Assistant
IMCPL
02.2017 - 10.2024
High School Diploma -
Southport High School