

Proactive leader with strong social skills and a background in operations management. Recognized for effectively training staff and optimizing processes to deliver exceptional customer service and maintain compliance in all aspects of operations.
Managed daily operations to ensure a welcoming and efficient environment for clients and visitors.
Coordinated benevolence Services to assist those in need.
Maintained confidentiality & compliance with privacy regulations while handling sensitive client information.
Provided exceptional front desk support, creating a positive and lasting impression for all who came through our doors.
Maintained & organized all of the filing, enhancing accessibility.
Made sure all women and children were safe, ensuring all their needs were met, or assisted in them having any needs met or finding appropriate resources that werent currently being taken advantage of but were needed in order for them to be able to achieve stability.
Client intake & drug screening
Overseeing the shelter/safe house & making sure it operated in the proper manor, and that all those staying there were doing as they were supposed to.