Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Timeline
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MAKEEVA BROWN

Minneapolis,MN

Summary

Program management professional with history of driving projects to successful completion. Known for fostering team collaboration and delivering results in dynamic environments. Proven expertise in risk management and resource allocation.

Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Personable and compassionate individual with talent for fostering supportive and inclusive environments. Brings deep understanding of behavioral management and conflict resolution, alongside proficiency in creating individualized care plans. Dedicated to making positive impact on residents' lives and enhancing their quality of life.

Overview

18
18
years of professional experience

Work History

CRISES RESPITE PROGRAM MANAGER

Cradle of Love LLC.
08.2023 - 04.2024
  • Provided respite care services to individuals with disabilities, ensuring their safety and well-being
  • Implemented individualized care plans for each client based on their specific needs and preferences
  • Facilitated workshops and conducted one-on-one training to educate team members.
  • Managed cross-functional staff for successful client project completion within deadlines and budgets.
  • Facilitated communication between clients' families/caregivers/medical professionals when necessary
  • Managed and supervised staff on daily program operations, complying with policies and regulations.
  • Implemented risk management strategies to mitigate potential barriers to clients success.

Group Home Supervisor

Olus Home Inc
11.2019 - 03.2023
  • Managed daily operations of a residential group home, overseeing the care and well-being of XX residents
  • Developed and implemented individualized care plans for each resident, ensuring their physical, emotional, and social needs were met
  • Supervised a team of XX staff members, providing guidance, training, and support to ensure high-quality care
  • Maintained accurate records of residents' progress, medications, and medical appointments in compliance with regulatory standards
  • Implemented safety protocols and emergency procedures to ensure the well-being of residents during critical situations
  • Conducted regular inspections of the facility to maintain cleanliness, safety standards, and adherence to regulations
  • Managed budgetary responsibilities including purchasing supplies, tracking expenses, and optimizing resources effectively
  • Facilitated communication between staff members and families/guardians regarding resident updates or concerns
  • Organized recreational activities and outings for residents to promote socialization and engagement within the community
  • Addressed conflicts or issues among residents promptly while maintaining a calm environment conducive to positive interactions
  • Participated in staff meetings to discuss program improvements, policy changes, or resident-specific updates as needed
  • Ensured compliance with all licensing requirements by regularly reviewing policies/procedures and implementing necessary changes
  • Implemented a new training program for staff members that increased employee satisfaction by XX%
  • Conducted regular staff performance evaluations, providing feedback on strengths and areas for improvement
  • Coordinated transportation services for residents' medical appointments, social outings, and other necessary trips
  • Managed staff schedules effectively, ensuring adequate coverage at all times while minimizing overtime expenses

Shipping Coordinator

Warner Engineering
01.2020 - 04.2021


  • Managed inventory control systems to ensure optimal stock levels and minimize discrepancies
  • Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
  • Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.

Rental Manager

Lamplighter Village
03.2016 - 01.2021


  • Managed timely rent collection processes to ensure consistent cash flow and minimize delinquencies
  • Fostered positive tenant relations through effective communication and prompt resolution of issues
  • Executed lease agreements while ensuring compliance with legal and organizational standards
  • Performed detailed move-in inspections to document property condition and address any potential concerns
  • Oversaw property maintenance activities to ensure a safe and comfortable living environment for tenants
  • Staurt Co

Foundation Inspector

TEMPURSEALY
01.2017 - 01.2019


  • Identified potential issues in building structures through detailed inspections and assessments
  • Prepared clear and concise inspection reports documenting findings and recommendations for repairs
  • Analyzed foundation integrity to ensure stability and longevity of projects
  • Ensured compliance with regulatory standards by conducting regular audits and inspections
  • Conducted structural evaluations to determine the safety and functionality of various structures

Education

No Degree - Buisness Admin

Saint Paul College
Saint Paul, MN

Skills

  • Detail-oriented
  • Team leadership and direction
  • Policy and procedure improvements
  • Program leadership
  • Training and development
  • Budgeting and resource management
  • Remote team management
  • Quality control
  • OSHA compliance
  • Customer service
  • Computer proficiency
  • Call center experience
  • Office equipment proficiency

Accomplishments

  • Supervised team of multiple staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Curriculum Development - Tailored educational curriculum to students with range of learning styles, disabilities, strengths and weaknesses. Developed innovative semester lesson plans and practical application exercises for classroom, reversing scores on Physical Science tests from 65% average to 87% average.
  • Resolved product issue through consumer testing.
  • Quality Assurance - Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
  • Human Resources - Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing new hire manuals.
  • Successfully completed two-week security training program.

Certification

  • CPR/AED Certification
  • mn Driver's License
  • First Aid Certification
  • OSHA Certified
  • Child Development Associate (CDA) Certificate
  • ServSafe Food Handler's Certification
  • Salesforce Certified Administrator

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

CRISES RESPITE PROGRAM MANAGER

Cradle of Love LLC.
08.2023 - 04.2024

Shipping Coordinator

Warner Engineering
01.2020 - 04.2021

Group Home Supervisor

Olus Home Inc
11.2019 - 03.2023

Foundation Inspector

TEMPURSEALY
01.2017 - 01.2019

Rental Manager

Lamplighter Village
03.2016 - 01.2021

No Degree - Buisness Admin

Saint Paul College
MAKEEVA BROWN