Aurelio (Roy) Borjon
Austin,TX
Summary
Proven leader with extensive experience at Eleiko, adept in enhancing operational efficiency and team performance. Skilled in logistics coordination and problem-solving, I have a track record of boosting on-time delivery rates by over 200% and mentoring teams for peak performance. Fluent in bilingual communication, I excel in customer service and inventory management.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Warehouse Lead
Eleiko
05.2022 - 10.2024
- Enhanced warehouse efficiency by implementing streamlined processes, suggesting innovative ideas, offering solutions and optimizing team workflows.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Improved order accuracy through diligent quality control checks and thorough communication with team members and management.
- Collaborated with cross-functional teams to ensure timely coordination of shipments, achieving smoother operations overall.
- Supervised warehouse operations by managing employees during shifts.
- Boosted on-time delivery rates by closely monitoring order progress and addressing potential delays proactively.
- Maintained the top performance standard while working in hot warehouse environment.
- Oversaw the receipt of inbound shipments, ensuring accurate documentation and timely distribution of goods to appropriate locations within the warehouse.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Oversaw daily operations and shipping and handling processes.
- Double checked records, daily reports, and inventory transactions to identify and correct variances.
- Reduced product damage during storage and transportation through proper handling and packaging techniques.
- Maximized warehouse space utilization by analyzing product turnover rates and adjusting storage strategies accordingly.
- Implemented lean management principles to reduce waste within various aspects of warehouse operations-from material handling to time allocation among tasks.
- Mentored new hires for seamless integration into the team, providing guidance on best practices, company policies, and procedures.
- Streamlined shipping procedures, reducing costs associated with carrier fees and labor hours spent on dispatching orders.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Used hand-held scanners and physical logs to accurately track item movements.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Coordinated efficient organization, palletizing and transportation of completed packages.
- Monitored tasks and staff assignments to deliver projects under-budget and on-time.
- Maintained store assets with effective loss prevention strategies.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Exceeded all predetermined metrics by at least 200%
Lead
BuildASign.com
05.2020 - 08.2020
- Ensured all orders were produced in a timely manner.
- Met and exceeded predetermined metrics.
- Was able to self-regulate in an autonomous and high-paced work environment.
- Suggested innovative ideas and solutions to improve workflow.
- Followed and enforced basic safety guidelines of each department.
- Filled in in different departments, when needed, to help alleviate any bottlenecks throughout the day.
- Reported discrepancies to management.
Manager
Total Cleaning
07.2019 - 05.2020
- Trained employees in essential job functions.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Routine janitorial services, disinfecting services, and hospital grade cleaning.
- Restroom sanitation and pressure washing.
- Post-construction cleaning.
- Window cleaning.
- Day porter services.
- Daily interaction with residents and maintenance for seamless solutions to any problems.
Kitchen Manager
Austin Pizza Garden
03.2019 - 07.2019
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Implemented inventory management systems for better stock control and reduced waste.
- Performed quality checks on ingredients, ensuring freshness and reducing instances of spoilage or contamination.
- Coordinated with front-of-house staff for seamless communication between kitchen and dining area, resulting in enhanced teamwork and overall guest experience.
- Managed the kitchen operations including product production.
- Diligently maintained a safe working environment and high quality standards.
Shift Manager
Taco Ranch
09.2018 - 06.2019
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Managed the kitchen operations including product production, inventory, and personnel training.
- Ensured incoming staff complied with company policies.
- Diligently maintained a safe working environment and high quality standards.
- Strong communication skills with an exceptional ability to diffuse complaints.
Education
Master of Arts - Humanities
University of Houston-Clear Lake
Houston, TX01-2026
Certificate of Technical Studies - Management
Alvin Community College
Alvin, TX05-2017
BBA - Management
Texas A&M University-Central Texas
Killeen, TX05-2014
Associate of Arts - General Studies
Southwest Texas Junior College
Uvalde, TX12-2004
Skills
- Supervisory experience
- Time management
- Customer service
- Order picking
- Product packaging
- Shipping and receiving
- Quality control
- Logistics coordination
- Equipment operation
- Problem-solving
- Performance improvement
- Inventory management
- Multitasking and organization
- Forklift certified
- Bilingual
Certification
- Forklift Operator Certification - National Forklift Foundation.
- Mangement
Languages
Spanish
Professional Working
Timeline
Warehouse Lead
Eleiko
05.2022 - 10.2024
Lead
BuildASign.com
05.2020 - 08.2020
Manager
Total Cleaning
07.2019 - 05.2020
Kitchen Manager
Austin Pizza Garden
03.2019 - 07.2019
Shift Manager
Taco Ranch
09.2018 - 06.2019
Master of Arts - Humanities
University of Houston-Clear Lake
Certificate of Technical Studies - Management
Alvin Community College
BBA - Management
Texas A&M University-Central Texas
Associate of Arts - General Studies
Southwest Texas Junior College
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