Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Mabry Bishop

Mabry Bishop

Natchitoches,LA

Summary

  • Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
  • Knowledgeable Dispatcher with 2 years of experience. Adept at checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls.
  • Affectionate Babysitter with hands-on experience monitoring well-being and safety of children. Energetic in conducting fun, age-appropriate activities and modeling appropriate social behaviors. Alert and organized individual dedicated to maintaining child-friendly environment.

Overview

8
8
years of professional experience

Work History

Call Center Dispatcher

Doctors Lab
Pleasant Hill, LA
01.2021 - Current
  • Maintained detailed reports of all incoming calls, including duration and outcome of each call.
  • Monitored all incoming customer requests, logged details into the call center database and assigned service technicians to complete jobs.
  • Assisted customers with scheduling appointments for service technicians to visit their home or business.
  • Verified customer information and updated records as needed within the system.
  • Followed up with customers after completion of services to ensure satisfaction and address any additional needs or concerns.
  • Resolved customer complaints in an efficient manner while adhering to company policies.
  • Dispatched drivers to meet daily delivery needs for customers.
  • Recorded and maintained files or records of customer requests, work or services performed.

Physical Therapy Technician

Encompass Health Rehabilitation Hospital
Texarkana, TX
06.2021 - 06.2022
  • Maintained a clean, safe and organized therapy environment.
  • Set up equipment for physical therapy treatments as instructed by the therapist.
  • Observed patients during treatment to report any changes or concerns to the therapist.
  • Prepared treatment areas with necessary items such as linens, weights, bands.
  • Helped transfer patients from beds to wheelchairs or other mobility devices safely.
  • Cleaned therapy equipment following each appointment to achieve sanitary regulations.
  • Helped transport frail or disabled patients to different treatment areas.
  • Inspected physical therapy equipment for damage and arranged for repair.
  • Assisted patients with removing clothing and supportive devices before appointments.

Babysitter

Cara Jones
Hooks, TX
05.2016 - 05.2020
  • Supervised and cared for children ages 2 months to 8 years old.
  • Monitored children's safety and well-being to prevent accidents and falls.
  • Remaining alert at all times while caring for multiple children simultaneously.
  • Helped complete homework, school projects and chores.
  • Tutored children in multiple school subjects to during the Covid Pandemic.
  • Organizing playdates with other children and providing supervision during outdoor activities.
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Transporting children to school, sports activities, or other engagements when necessary.
  • Encouraging healthy physical activity by taking walks together or playing games outside.
  • Using problem-solving skills to anticipate potential issues before they arise.
  • Helping older children with homework assignments as directed by parents.

Education

Associate of General Studies -

Bossier Parish Community College
Bossier City, LA
05-2021

High School Diploma -

Texas High School
Texarkana, TX
12-2018

Skills

  • Processing Orders
  • Data Entry
  • Dispatch Coordination
  • Updating Logs
  • Supply Restocking
  • Office Assistance
  • Taking Vitals
  • Client Relations
  • Patient Communication
  • Adaptive Equipment Use
  • Child Supervision
  • Activity Planning
  • Age-Appropriate Routines
  • Educational Activities Planning
  • Strong Work Ethic
  • Homework Assistance
  • Time Management
  • Exercise and Outdoor Activities

References

References available upon request.

Timeline

Physical Therapy Technician

Encompass Health Rehabilitation Hospital
06.2021 - 06.2022

Call Center Dispatcher

Doctors Lab
01.2021 - Current

Babysitter

Cara Jones
05.2016 - 05.2020

Associate of General Studies -

Bossier Parish Community College

High School Diploma -

Texas High School
Mabry Bishop