Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ryan Brannan

Norfolk,VA

Summary

Dynamic Retail Service Specialist with a proven track record at the US Navy, excelling in customer service and operational efficiency. Skilled in hazard abatement and adaptive learning, I significantly enhanced safety standards and streamlined processes. Expert in fostering client satisfaction and safety compliance, my approach led to notable productivity improvements.

Reliable Maintenance Supervisor offering over 15 years of experience overseeing maintenance and janitorial team tasks. Hardworking and diligent in developing and enforcing adherence to maintenance schedules. Committed to reducing risks and promoting workplace safety through improved safety training.

Versatile occupational health and safety director with hands-on expertise in multiple industries. Highly engaging team builder supports employee improvement and development in fast-paced, diverse workforce environments.

Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.

Talented Instructor effectively facilitates learning for students of all ages by providing engaging, relevant instruction. Adapts teaching methods and instructional materials based on varying needs, abilities and interests of students. Proficient in crafting lesson plans with clear objectives easily communicated to students.

Overview

19
19
years of professional experience

Work History

Retail Service Specialist

US Navy
07.2005 - Current
  • Attended to customer complaints and processed product return or replacement requests.
  • Processed customer payments, generated bills, and filled out warranty cards.
  • Coordinated efficient product deliveries to meet customers' demands.
  • Fulfilled customers' special requests for merchandise and delivery times.
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Tracked stock availability to order supplies for timely stock replenishment.
  • Analyzed and identified equipment failure root causes and initiated correction actions.
  • Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
  • Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
  • Recognized, documented, and advised on removal of hazards.
  • Inspected worksites, practices, and gear for compliance with established safety standards.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Checked and verified photo identification prior to granting facility access.
  • Evaluated and revised lesson plans and course content to achieve student-centered learning.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.

Education

High School Diploma -

Flour Bluff High School
Corpus Christi, TX
05-2005

Skills

  • Good communication skills
  • Adaptive learning
  • Brand representation
  • Telephone etiquette
  • Deadline management
  • Occupational safety instruction
  • Accident reduction planning
  • Hazard abatement
  • Arrest procedures
  • Metal detector operation
  • Education assessments
  • Learning skills development

Timeline

Retail Service Specialist

US Navy
07.2005 - Current

High School Diploma -

Flour Bluff High School
Ryan Brannan