Charles Smith

• Oversaw daily operations to ensure efficient workflow and compliance with safety regulations.
• Managed scheduling and staffing to optimize team performance and resource allocation.
• Implemented training programs that enhanced employee skills and reduced onboarding time.
• Developed strategies to improve customer service quality and satisfaction levels.
• Analyzed operational data to identify trends, driving process improvements and cost reductions.
• Coordinated with vendors to maintain inventory levels and ensure timely delivery of supplies.
• Established strong relationships with vendors, negotiating contracts and ensuring timely delivery of gaming supplies and equipment.
• Managed daily financial transactions with accuracy, ensuring proper accounting practices were followed at all times.
• Coordinated with security personnel to address safety concerns promptly, maintaining a secure gaming environment for all guests.
• Streamlined operations by conducting regular audits of gaming equipment, identifying areas for improvement or repair.
• Maintained detailed knowledge of gaming laws and regulations, staying up-to-date on changes impacting the industry.
• Reduced conflict resolution times by implementing clear communication channels and effective problem-solving techniques.
• Bulldozer, Loader Operator, Screen plant operator, and Crane

Experience : Tanker, Flatbed, Doubles,

• Managed daily operations to ensure efficient workflow and service quality.
• Developed and implemented strategic marketing initiatives to increase customer engagement.
• Established vendor relationships, negotiating terms for improved profitability.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
• Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
• Negotiated contracts with vendors to secure favorable terms for the business.
• Trained and motivated employees to perform daily business functions.
• Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
• Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
• Improved safety standards by regularly reviewing protocols and implementing necessary updates.
• Obtained necessary permits and licenses to operate various commercial vehicles legally.
• Operated with safety and skill to avoid accidents and delays.
• Implemented sustainable practices, reducing environmental impact.
• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Dropped and hooked trailers and changed configuration of equipment.
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
• Inspected trucks for malfunctions and reported vehicles to management for corrective action.
• Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
• Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
• Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
• Fastened chains, straps, covers, and binders to secure load during transit.
• Determined quickest and safest routes for delivery by using effective planning and organizational skills.
• Documented mileage, deliveries, pickups, customer issues and damages.
• Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
• Completed routine maintenance on truck to keep in working order.
• Inspected load security and checked for damages.
• Completed preventive maintenance checks and basic repairs to vehicles.
• Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
• Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
• Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.

• Operated delivery vehicles, ensuring timely and safe transport of goods to designated locations.
• Maintained accurate logs of deliveries and vehicle inspections, adhering to regulatory compliance standards.
• Collaborated with warehouse staff to streamline loading processes, enhancing overall efficiency in operations.
• Implemented best practices for route planning, optimizing delivery schedules and reducing fuel consumption.
• Trained new drivers on safety protocols and operational procedures, fostering a culture of safety awareness.
• Monitored vehicle performance and reported maintenance needs promptly to minimize downtime and ensure reliability.
• Developed strong relationships with customers, providing friendly and courteous service during each interaction.
• Assisted in resolving customer service inquiries related to deliveries, enhancing client satisfaction through effective communication.