Elizabeth Granby
Mebane,NC
Summary
Dynamic Child Protective Services Program Manager at Durham County with a proven track record in strategic development and project coordination. Expert in analytical problem-solving, leading cross-functional teams to enhance service delivery and implement process improvements. Committed to advocating for clients while ensuring compliance with state regulations and fostering strong stakeholder relationships.
Overview
36
36
years of professional experience
Work History
Child Protective Services Program Manager
Durham County
03.2014 - 01.2022
- Managed and supervised administrative and daily program operations, complying with policies and regulations mandated by state and federal statues.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Developed strategic plans, setting clear objectives and achievable milestones for the team.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Managed and provided oversight to a staff of 43 social work practitioners for efficient service delivery.
- Provided ongoing training to meet child welfare standards mandated by NC Division of Social Services
Social Work Program Manager
Onslow County Department Of Social Services
04.2011 - 02.2014
- Provided direct management of team of professional child welfare supervisors and child welfare workers who were responsible for investigating allegations of elder abuse and/or neglect to disabled individuals and the coordination of services for children in the legal custody of the agency.
- Ensured state mandated trainings were attended and completed in accordance with NC general child welfare statues.
- Worked with general methods and procedures to ensure proper consistency of standards designed for working with individuals and families
- Exercised considerable independent judgment to adapt and to apply to crisis situations and other situations.
- Ensured implementation of integrated service delivery for both adult protective services teams and foster care teams from point of intake to discharge from programs.
Social Work Supervisor, Permanency Planning
Onslow County Department Of Social Services
06.1998 - 04.2011
- Advocated for policy changes at the local, state, or federal level which positively impacted the lives of clients served by the agency.
- Implemented data-driven decision-making to identify areas for improvement and drive programmatic changes.
- Initiated multidisciplinary team collaboration, resulting in comprehensive care for clients with complex needs.
- Led crisis interventions, providing critical support to staff and clients during their most vulnerable moments.
- Gathered information from mental and physical health and educational records to make recommendations and determine appropriate care plans.
Medical Social Worker
Comprehensive Home Health Services
08.1991 - 05.1998
- Completed psychosocial evaluations and needs assessments.
- Connected patients with community resources, ensuring access to essential services such as housing, healthcare, and financial assistance.
- Offered crisis intervention services to address urgent concerns related to mental health, substance abuse, or domestic violence issues.
- Developed cultural competence through ongoing professional development opportunities, providing culturally sensitive services to diverse patient populations.
- Maintained detailed documentation of client progress, adhering to strict confidentiality guidelines in compliance with HIPAA regulations.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Explained medical care options to help families make informed healthcare decisions.
Social Worker, Children Services
Onslow County DSS
09.1985 - 07.1991
- Updated client documentation for accurate, compliant and current records.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Collaborated with multidisciplinary teams to ensure appropriate care coordination and resource allocation for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Supported clients and families with empathy and compassion during difficult times.
- De-escalated stressful situations through individual and family crisis interventions.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- Advocated for clients to assure respected rights and wishes.
Education
Bachelor of Science - Sociology
University of North Carolina At Chapel Hill
Chapel Hill, NC05-1982
High School Diploma -
Richlands High School
Richlands, NC06-1978
Skills
- Analytical Problem-Solving
- Project Coordination
- Meticulous Attention to Detail
- Strategic Development
- Process improvement
- Team leadership and direction
Timeline
Child Protective Services Program Manager
Durham County
03.2014 - 01.2022
Social Work Program Manager
Onslow County Department Of Social Services
04.2011 - 02.2014
Social Work Supervisor, Permanency Planning
Onslow County Department Of Social Services
06.1998 - 04.2011
Medical Social Worker
Comprehensive Home Health Services
08.1991 - 05.1998
Social Worker, Children Services
Onslow County DSS
09.1985 - 07.1991
Bachelor of Science - Sociology
University of North Carolina At Chapel Hill
High School Diploma -
Richlands High School
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