Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Katelynn Garza

Houston,TX

Summary

Developed strong customer service and administrative skills in fast-paced, client-focused environment. Excels in communication, organization, and managing multiple tasks simultaneously. Seeking to transition to new field where these skills can be effectively utilized and further developed.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Central Houston Cadillac
06.2025 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Routed incoming mail and messages to relevant personnel without delay.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
  • Confirmed appointments, communicated with clients, and updated client records.

Front Desk Receptionist

Sames Ford
01.2025 - 06.2025
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Improved office efficiency with diligent management of appointment scheduling and calendar coordination.
  • Scheduled office meetings and client appointments for staff teams.

Cashier /Lead Retail Sales Associate

Dicks Sporing Goods
06.2023 - 03.2024
  • Trained new cashiers on company policies, ensuring consistent quality of service across the team.
  • Conducted daily cash audits to ensure accurate financial records and reduce discrepancies.
  • Maintained cleanliness and organization of the checkout area, creating a pleasant shopping experience for customers.
  • Monitored cashier performance closely, providing constructive feedback and coaching when necessary for continuous improvement.
  • Provided support to other departments as needed during busy periods, promoting teamwork within the store environment.

Education

Psja Early College High School
805 W Ridge Rd, San Juan TX

Skills

  • Cash handling
  • Time management
  • Telephone etiquette
  • Data entry

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Front Desk Receptionist

Central Houston Cadillac
06.2025 - Current

Front Desk Receptionist

Sames Ford
01.2025 - 06.2025

Cashier /Lead Retail Sales Associate

Dicks Sporing Goods
06.2023 - 03.2024

Psja Early College High School

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Katelynn Garza