Overview
Work History
Education
Skills
Timeline
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Jhonathen Ordunez

Fontana,CA

Overview

11
11
years of professional experience

Work History

Customer Service Representative

Angelus Block Co.Inc
Rialto, CA
05.2023 - Current
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.

Warehouse Worker

CJ Logistics
Ontario, CA
01.2021 - 04.2023
  • Operated warehouse machinery and equipment, forklifts, electric pallet jacks, conveyer belts, cherry pickers.
  • Operated scanners, computers, and other inventory data bases to track orders.
  • Prepared shipments using proper packaging techinques and safety guidlines

Inventory Specialist

Amazon
Rialto, CA
08.2018 - 12.2020
  • Developed and implemented effective inventory control systems.
  • Conducted periodic inventories and physical counts of product supplies.
  • Tracked shipments from suppliers to confirm receipt of goods in a timely manner.

Sales Representative

AT&T
Corona, CA
05.2017 - 07.2018
  • Negotiated pricing contracts with customers to maximize profits.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Presented products and services to prospective and existing customers to meet client needs.

Assistant Store Manager

All Flags & Sports
Ontario, CA
11.2015 - 03.2017
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.

Sales Associate

All Flags & Sports
Ontario, CA
11.2012 - 11.2015
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Worked with fellow sales team members to achieve group targets.

Education

Bachelor of Arts - Sociology

California State University of San Bernardino
San Bernardino, CA
06-2022

Associate of Science - University Studies of Mathematics & Science

Chaffey Community College
Rancho Cucamonga
06-2019

Associate of Applied Science - University Studies of Social & Human Behaviors

Chaffey Community College
Rancho Cucamonga, CA
06-2019

High School Diploma -

Summit High School
Fontana, CA
06-2013

Skills

  • Operating Systems: Windows XP, Windows XL, TBRED, Outlook, CNC, Adobe Illustrator, Photoshop
  • Operating Machinery: Cherry Picker, Forklift, Stand-up Reach, Inventory Scanner
  • Soft Skills : Communication, Listening, Advising, Time Management, Organization and Patience

Timeline

Customer Service Representative

Angelus Block Co.Inc
05.2023 - Current

Warehouse Worker

CJ Logistics
01.2021 - 04.2023

Inventory Specialist

Amazon
08.2018 - 12.2020

Sales Representative

AT&T
05.2017 - 07.2018

Assistant Store Manager

All Flags & Sports
11.2015 - 03.2017

Sales Associate

All Flags & Sports
11.2012 - 11.2015

Bachelor of Arts - Sociology

California State University of San Bernardino

Associate of Science - University Studies of Mathematics & Science

Chaffey Community College

Associate of Applied Science - University Studies of Social & Human Behaviors

Chaffey Community College

High School Diploma -

Summit High School

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