Maxwell Bresee
Hagerstown,MD
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Pet Sitter
Self-employed
01.2023 - Current
- Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
- Maintained clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers.
- Managed scheduling, invoicing, and record-keeping tasks efficiently to streamline operations and enhance professionalism.
- Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
- Communicated professionally with pet owners via phone, email, and text.
Digital Media Lab Assistant
Shippensburg University
12.2022 - 05.2023
- Enhanced laboratory efficiency by maintaining and organizing equipment, supplies, and samples.
- Improved laboratory safety through regular inspection and maintenance of equipment, as well as adherence to safety guidelines.
- Demonstrated flexibility in adapting to changing priorities or new assignments as needed within media lab environment.
- Troubleshot and resolved equipment and process issues.
- Monitored student activities in media lab as needed
E-Commerce Agent
Horizon Industries
07.2019 - 07.2021
- Researched and listed donated second-hand items to official online store; analyzed products to determine value and rarity; listed to online ecommerce store; maintained contact with buyers; followed transactions from purchase to mailing
- Assisted company in making over one million dollars throughout 2020 with items listed by me.
- Maintained comprehensive product and service knowledge for accurate, informative customer advice.
- Established strong customer relationships, building recommendations and loyalty.
- Verified and improved quality standards by analyzing customer service metrics.
- Appraised donated items, maintaining accuracy and employing knowledge of area markets for accuracy.
- Processed customer orders quickly and accurately for timely delivery.
Seasonal Delivery Driver Assistant
UPS
10.2018 - 01.2019
- Streamlined workflow by effectively managing inventory of supplies and equipment needed for various tasks.
- Enhanced customer satisfaction with prompt and courteous service during deliveries.
- Improved delivery efficiency by assisting driver with loading and unloading tasks.
- Ensured timely deliveries by maintaining accurate route schedules and addressing any delays promptly.
- Exhibited good attendance, work habits, and willingness to learn job functions.
Customer Service/Data Entry
Elevator Solutions
02.2017 - 06.2018
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Collaborated with team members to improve overall customer service experience.
- Expedited order processing by effectively utilizing company software programs and systems.
- Developed strong working relationships with colleagues, fostering a positive and collaborative atmosphere for improved efficiency.
- Resolved billing discrepancies by thoroughly reviewing account information and collaborating with finance department personnel when necessary.
- Maintained clean and organized work environment to maintain customer safety.
- Answered customer questions about product availability and shipment times.
- Refunded money and adjusted bills to resolve customer service or billing complaints.
- Organized and scheduled customer orders to appropriate departments.
- Streamlined data entry processes for increased efficiency and accuracy in customer records.
Special Events Assistant
Trinity Center for Urban Life
01.2015 - 01.2016
- Enhanced event attendee experience by coordinating and executing all aspects of special events from conception to completion.
- Streamlined event setup and teardown processes for improved efficiency and reduced labor costs.
- Increased event attendance through effective marketing strategies including social media campaigns and targeted email blasts.
- Supported creation of marketing and promotional items.
- Coordinated schedules and timelines for events.
- Brainstormed and implemented creative event concepts and themes.
- Communicated with catering, lighting and sound companies to obtain price quotes.
Education
Bachelors of Science - Communications
Shippensburg University
Shippensburg, PA01.2023
Skills
- Writing and Editing
- In-studio and Field Television/Video Production and Post Production
- Website/Social Media Design
- Online Graphic Design Tools
Languages
Spanish
Limited Working
Japanese
Elementary
Timeline
Pet Sitter
Self-employed
01.2023 - Current
Digital Media Lab Assistant
Shippensburg University
12.2022 - 05.2023
E-Commerce Agent
Horizon Industries
07.2019 - 07.2021
Seasonal Delivery Driver Assistant
UPS
10.2018 - 01.2019
Customer Service/Data Entry
Elevator Solutions
02.2017 - 06.2018
Special Events Assistant
Trinity Center for Urban Life
01.2015 - 01.2016
Bachelors of Science - Communications
Shippensburg University
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