Elliot Elsby
Baltimore,MD
Summary
Proven technician and sales expert with a track record of enhancing client satisfaction and consistently achieving top performer status at companies like Rentokil Steritech. Skilled in diagnosing complex issues and delivering tailored solutions, I excel in customer service and attention to detail. My ability to multitask and work under pressure drives exceptional service and results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Technician
Rentokil Steritech
08.2023 - 03.2024
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
Sales Representative
Provending
Woodlawn, MD
03.2021 - 01.2022
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Sales Representative
Barcelona Nut
Baltimore, MD
01.2020 - 03.2021
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Sales Representative
Atlantic Wine and Spirits
Baltimore, MD
03.2013 - 01.2020
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Education
HS Diploma -
Loyola Blakefield
Towson, MD05.2008
Skills
- Attention to Detail
- Customer Service
- Works Well Under Pressure
- Multitasking and Organization
Certification
Life and Health Insurance
Timeline
Technician
Rentokil Steritech
08.2023 - 03.2024
Sales Representative
Provending
03.2021 - 01.2022
Sales Representative
Barcelona Nut
01.2020 - 03.2021
Sales Representative
Atlantic Wine and Spirits
03.2013 - 01.2020
HS Diploma -
Loyola Blakefield