Wilson Rivera
Medical Equiptment Technician
Winter Haven,FL
Summary
Enthusiastic Technician eager to contribute to team success through hard work, attention to detail and excellent organizational skills. At the moment I am studying to complete my CompTIA A+, Security + and Network + Certifications. I have experience building websites in HTML, basic coding, LANs set up and troubleshooting, built computers, troubleshoot iOS/AndroidOS devices, Windows/MacOS computers.
I am motivated to learn, grow and excel in the Information Technology industry.
Overview
7
7
years of professional experience
3
3
Languages
Work History
Medical Equiptment Technician
Qualimed Respiratory And Mobility Inc.
Winter Haven, FL
02.2022 - Current
- Documented information regarding installations, repairs and inventory checks.
- Inspected, tested and calibrated medical equipment before installing.
- Researched catalogs and parts lists to locate components for repairs.
- Maintained safe work environment and adhered to privacy regulations.
- Diagnosed cause of problems and completed repairs.
- Demonstrated correct operation, care, and calibration to on-site medical personnel.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Asset Protection Associate
Carvana
Haines City, FL
12.2020 - 01.2022
- Controlled reduction of loss inventory by protecting company assets.
- Introduced and implanted viable loss control strategies by maintaining strong partnerships and trust with customers.
- Wrote reports outlining activities and results.
- Patrolled store departments to check for suspicious activities.
- Reduced shrink 35% through thorough training of loss prevention staff and meticulous reviews of company documents.
- Kept patrons and employees safe and from criminal activity.
- Wrote reports for internal and external crime, burglary or theft.
- Developed and launched on-site client training seminars to foster understanding and implementation of loss control strategies.
- Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement.
Juvenile Detention Specialist
Seminole County Sheriff's Office
Sanford, FL
10.2017 - 12.2020
- Verified facility security by inspecting plumbing, outside areas, locks and cells for potential hazards.
- Supervised and directed juvenile movement during various activities on and off campus.
- Completed dorm sanitation and maintenance checks and reported results to management.
- Created and maintained arrest files on inmates processed through jail.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Searched building and grounds, living quarters and work areas for contraband.
- Established positive working relationships and maintained boundaries with resident offenders.
- Restrained juvenile inmates when disturbances required physical intervention.
IT Help Desk Technician
New Song Church
Sanford, FL
01.2015 - 09.2017
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Patched software and installed new versions to eliminate security problems and protect data.
- Compiled and accurately entered data for each customer encounter to record in system.
- Activated accounts for clients interested in new services.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Processed support requests weekly for technical assistance on wide range of issues related to WindowsOS.
- Trained and supported end-users with software, hardware and network standards and use processes.
Education
High School Diploma -
Colegio Rudianette
Humacao, Puerto RicoSkills
Equipment Repair
Organization and Time Management
Customer service expert
Desktop support
Clerical Support
Maintenance and Repair
Microsoft/MacOS Software Proficiency
Technical issues analysis
Software diagnosis
Data recovery
Accomplishments
As an IT Help Desk Technician for New Song Church I created the church first website, I installed workstations, and provided tech support and troubleshooting to church staff. I also installed printers, fax machines, and internet in the church building.
Timeline
Medical Equiptment Technician
Qualimed Respiratory And Mobility Inc.
02.2022 - Current
Asset Protection Associate
Carvana
12.2020 - 01.2022
Juvenile Detention Specialist
Seminole County Sheriff's Office
10.2017 - 12.2020
IT Help Desk Technician
New Song Church
01.2015 - 09.2017
High School Diploma -
Colegio Rudianette