L Douglas
El Paso,TX
Summary
Efficient Cashier known for productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, strong customer service, and effective problem-solving. Excel in communication, teamwork, and adaptability, ensuring smooth transactions and positive customer experiences.
Overview
16
16
years of professional experience
Work History
Cashier
Vista Market Intelligence
El Paso, TX
03.2024 - Current
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Balanced daily transactions on a computerized point-of-sale system.
- Followed company security procedures for handling large sums of money.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Verified customer age requirement for alcohol or tobacco purchases.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
Lead Clerk
Milam Child Development Center
Fort Bliss, TX
03.2016 - 06.2018
- Developed efficient procedures to streamline administrative tasks.
- Organized and maintained filing systems for documents, records, and correspondence.
- Ensured compliance with all applicable laws regarding data protection and privacy.
- Processed payroll information accurately and timely.
- Answered phone calls, emails, and other inquiries from customers or vendors.
- Prepared reports on employee performance metrics and workflow processes.
- Managed accounts receivable and payable functions including issuing invoices or payments.
- Assisted in developing strategies to improve customer service initiatives.
- Supervised a team of clerks in performing clerical duties.
- Maintained inventory of office supplies, equipment, and materials.
- Provided support to management with daily operations of the office.
- Resolved conflicts between employees by providing guidance on proper protocols.
- Trained new staff members on departmental policies and procedures.
- Supported office clerical functions using word processing and other software, email and office machines.
- Operated cash register to process cash, check, and credit card transactions.
- Answered multi-line telephone system and routed calls to appropriate personnel.
- Communicated with customers and employees to answer questions or explain information.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Maintained and updated filing, inventory and database systems, manually or using computer.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Processed and prepared business or government forms and expense reports.
Childcare Provider
Milam Child Development Center
Fort Bliss, TX
04.2008 - 06.2016
- Helped develop motor skills through active playtime activities like running, jumping.
- Collaborated with teachers on special projects such as holiday parties or end-of-year events.
- Worked collaboratively with co-workers to ensure safety of all the children in care.
- Monitored children's progress through ongoing assessments of their abilities and interests.
- Developed positive relationships with families by communicating regularly about their child's development.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Assisted in developing and implementing lesson plans to meet the individual needs of each child.
- Read books aloud to small groups or individual children.
- Attended professional development workshops to stay current on best practices in early childhood education.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
- Participated in parent and teacher conferences to discuss student progress or any other concerns related to childcare services provided.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Implemented discipline strategies when needed while ensuring the safety of all students.
- Maintained a clean and organized play area.
- Assisted with feeding infants and toddlers during meal times.
- Ensured cleanliness of classroom areas including toys, furniture, materials.
- Observed children's behavior and development, communicate information with parents.
- Engaged in creative play activities that promoted language development, physical activity and problem solving skills.
- Encouraged positive interactions between children by providing supervision at all times.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Sanitized toys and tables to maintain clean, safe environment.
- Used positive reinforcement and behavior modeling to instill discipline in children.
- Secured indoor and outdoor premises to protect children.
- Developed and implemented lesson plans and activities for children of various ages.
- Instilled discipline and maintained order with children by using simple and commanding directives.
- Communicated with parents about daily activities and any concerning behaviors.
Education
Some College (No Degree) - ingenieria Civil
Universidad Autonoma De Ciudad Juarez
Ciudad Juarez, Chih. MexicoSkills
- Cash Handling
- Payment Collection
- Payment Processing
- Product Recommendations
- Returns processing
- Customer Service
- ID Verification
- Customer Assistance
Languages
Spanish
Full Professional
English
Professional
References
References available upon request.
Timeline
Cashier
Vista Market Intelligence
03.2024 - Current
Lead Clerk
Milam Child Development Center
03.2016 - 06.2018
Childcare Provider
Milam Child Development Center
04.2008 - 06.2016
Some College (No Degree) - ingenieria Civil
Universidad Autonoma De Ciudad Juarez
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