Nayibe Avalos Salas
Irving
Summary
Offering blend of communication skills and keen understanding of customer/patient satisfaction. Brings willingness to learn and adapt, with ability to quickly grasp new concepts and procedures. Ready to use and develop problem-solving and interpersonal skills in a hospital-setting role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Subject Matter Expert
American Honda Finance
04.2023 - Current
- Promoted a positive work atmosphere by regularly recognizing top performers'' outstanding achievements within the department.
- Mentored new hires, providing guidance on best practices, company policies, and exceptional customer service techniques.
Dental Assistant
Ultra Smiles
04.2022 - 04.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Documented patient dental health information, medical history, and vital signs for future reference.
Education
Bachelor of Science - Nursing
West Coast University
Richardson06-2027
Associate of Science -
Dallas College
Dallas, TX08-2023
High School Diploma -
Macarthur High School
Irving, TX05-2021
Skills
- Multitasking and organization
- Critical thinking
- Adaptability and flexibility
Certification
- Certified Dental Assistant (CDA) - Dental Assisting National Board (DANB).
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Subject Matter Expert
American Honda Finance
04.2023 - Current
Dental Assistant
Ultra Smiles
04.2022 - 04.2023
- Certified Dental Assistant (CDA) - Dental Assisting National Board (DANB).
Bachelor of Science - Nursing
West Coast University
Associate of Science -
Dallas College
High School Diploma -
Macarthur High School
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