Mariiam Gasanova
Office Manager & CNA | Healthcare Professional with Clinical & Administrative Expertise
Simi Valley,CA
Summary
Experienced healthcare administrator and office manager with a strong background in medical office operations, patient care, and team leadership. Skilled in HIPAA compliance, insurance verification, medical records management, and staff supervision. Proficient in Microsoft Excel, Mac OS, and electronic medical records.
Combines expertise in healthcare, caregiving, hospice care and customer service with exceptional organizational, problem-solving, and communication skills. Multiple associate degrees and bachelor in health sciences and general studies, along with certifications in medical coding and nursing, supported by hands-on clinical experience. A results-driven professional dedicated to efficiency, quality care, and client satisfaction.
Overview
8
8
years of professional experience
4
4
Certification
Work History
Office Manager
24Hour Caregivers
Thousand Oaks, CA
07.2022 - Current
- Ability to lead a team of caregivers and administrative staff, setting
a positive example and fostering a cohesive and motivated workforce. - Understanding of healthcare and caregiving principles to ensure
high-quality care is provided to clients. - Skills in recruiting, hiring, and training caregivers, ensuring they
have the necessary qualifications and skills. - Knowledge of healthcare regulations and the ability to ensure the
company's compliance with legal requirements. - Promoting the company's services, building relationships with
healthcare providers, and expanding the client base. - Monitoring and maintaining high-quality caregiving standards and
implementing continuous improvement strategies.
Administrative Coordinator
Compaigns Inc.
Thousand Oaks, CA
02.2022 - Current
- MS Excel
- Scheduling
- Answering Inbound Calls
- Provide Clerical Support
- Process management and improvement
Time management - Attention to detail and organization skills
- Leadership, coaching, and mentoring
- Client relationships
- Innovation mindset
- Word processing
- Presentation skills
- Administrative writing and editing skills
Office Manager
24-7 Quality Infusion and Home Health, Inc
Westlake Village, CA
02.2019 - Current
- Coordinated office activities and operations to secure efficiency and compliance with company policies
- Conferred with business leaders to evaluate needs and strategize operational improvements to boost productivity
- Maintain accurate client files, company contracts, databases, and timesheets
- Perform HR-related duties, such as maintaining HR forms I-9 and W-4 forms, new employee hire packages, and conducting interviews
- Serve as the point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands
- Manage office services by ensuring office operations and procedures are organized, correspondence is controlled, and filing systems are implemented
- Created training program for new office employees
- Elevated customer satisfaction ratings by resolving client and case issues effectively
Office Manager
24-7 Quality Hospice Care, Inc.
Thousand Oaks, CA
02.2019 - Current
- Understanding of hospice care, including pain management, symptom control, and end-of-life care protocols.
- The ability to lead and motivate a multidisciplinary team of healthcare professionals.
- Effective communication with patients, families, staff, and other healthcare providers is crucial.
- A deep understanding of the emotional needs of patients and their families, and the ability to provide emotional support.
- Staying up-to-date with healthcare regulations and compliance requirements.
- Working effectively with a diverse group of professionals, including nurses, social workers, counselors, and physicians
- Identifying opportunities for improvement in patient care and implementing changes accordingly.
- Ensuring accurate documentation and compliance with regulations.
Deli Clerk
Super King Markets
Northridge, CA
06.2017 - 02.2019
- Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase
- Take orders from customers and slice according to requests
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery
- Provide prompt, efficient, and courteous service to customers at the cash counter
- Manage cash and handle customers' complaints in a courteous and timely manner
- Adhere to all store policies and legal requirements relating to food-handling safety
- Received new inventory and rotated stock by dates to keep items fresh and usable
- Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices
- Updated displays, cases and other customer-facing areas to increase sales of special items
Education
AA - General Studies: Natural Sciences
Moorpark College
05.2024
AA - General Studies: Liberal Studies
Moorpark College
05.2024
AA - General Studies: Social and Behavioral Sciences
Moorpark College
05.2024
AA - Health Sciences
Moorpark College
05.2024
Certified Nursing Assistant - Volunteer Hours
24-7 Quality Hospice Care, Inc
10.2023
Certified Nursing Assistant - Accelerated School of Nursing
Professional Medical Careers Institute
06.2023
Certified Nursing Assistant - Practice Hours
Sherwood Oaks Post Acute
06.2023
Certified Nursing Assistant - Practice Hours
Oak View Skilled Nursing
06.2023
Associate of Science - Medical Coder
Tri County School
04.2020
High School Diploma -
School #1493
06.2015
Skills
- Planning and Organization
- Problem Solving
- Staffing Services
- Time Management
- Supervision
- Accuracy
- Office Management
- Accounts Payable
- Insurance Verification
- Medical Records
- Medical Office Experience
- Patient Care & Safety
- Diagnostic Testing
- Medical Terminology
- Electronic Medical Records
- Vital Signs & Patient Monitoring
- Medication Administration
- Privacy / HIPAA Regulations
- Patient Advocacy and Support
- Senior leadership support
- Payroll processing
- Business administration
- Bookkeeping
- Staff hiring
- Billing
- Human resources
- Scheduling coordination
- Data entry
- Administrative support
- Financial tracking
- Customer relations
- Documentation expertise
- Mail handling
- Supply management
- Budget administration
- Employee training
- Office management software
- Payroll and budgeting
Certification
- Certified Nursing Assistant (CNA)
- Cardiopulmonary resuscitation (CPR)
- Fire Safety (LA)
- Basic Life Support certification (BLS)
Languages
English
Native/ Bilingual
Russian
Native/ Bilingual
References
References available upon request.
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteHybridImportant To Me
Healthcare benefitsWork-life balanceTimeline
Office Manager
24Hour Caregivers
07.2022 - Current
Administrative Coordinator
Compaigns Inc.
02.2022 - Current
Office Manager
24-7 Quality Infusion and Home Health, Inc
02.2019 - Current
Office Manager
24-7 Quality Hospice Care, Inc.
02.2019 - Current
Deli Clerk
Super King Markets
06.2017 - 02.2019
AA - General Studies: Natural Sciences
Moorpark College
AA - General Studies: Liberal Studies
Moorpark College
AA - General Studies: Social and Behavioral Sciences
Moorpark College
AA - Health Sciences
Moorpark College
Certified Nursing Assistant - Volunteer Hours
24-7 Quality Hospice Care, Inc
Certified Nursing Assistant - Accelerated School of Nursing
Professional Medical Careers Institute
Certified Nursing Assistant - Practice Hours
Sherwood Oaks Post Acute
Certified Nursing Assistant - Practice Hours
Oak View Skilled Nursing
Associate of Science - Medical Coder
Tri County School
High School Diploma -
School #1493
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