Marcus Mendez-Gibson
Painesville,OH
Summary
Hardworking and passionate job seeker with 5 years of experience working in customer service eager to secure a position at a company that will welcome seasonal work.
Overview
4
4
years of professional experience
Work History
General Merchandise
Target
04.2021 - Current
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements and consistently met time targets.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
- Managed store layouts by placing in-demand products in areas visible to customers.
- Executed revised sales plans and reset zones to incorporate new merchandise.
- Picked and packed order items.
- Placed store signage strategically to keep up-to-date advertisements in areas visible to customers.
- Moved merchandise using pallet jacks.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Built bikes at high quality to ensure they were ready for customer consumption.
- Handled electronics department by checking out guests and providing them with information about products in stock.
Dietary Aide
Altercare
04.2020 - Current
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Followed all food safety regulations while preparing meals for patients.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
- Discarded outdated food products and maintained waste disposal procedures.
- Cleaned and organized kitchen, dining and service areas.
- Monitored food quality and freshness throughout day.
Instacart Shopper
Instacart
02.2023 - Current
- Loaded and unloaded orders at customer's homes or locations.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Picked and packed order items.
- Followed orders precisely for correct items, sizes and quantities.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Delivery Driver
DoorDash
07.2021 - 01.2022
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Expedited deliveries to meet customer deadlines and requirements.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
Crew Member
McDonald's Fast Food Restaurant
08.2019 - 12.2019
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Operated cash register to ring up final bill and process various forms of payment.
- Became familiar with products to answer questions and make suggestions.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Education
Bachelor of Arts - Instrumental Music Education
Eastern Michigan University
Ypsilanti, MI05.2025
High School Diploma -
Thomas W, Harvey High School
Painesville, OH06.2020
Skills
- Quick learner
- Positive attitude
- Strong work ethic
- Relationship Building
- Flexible Schedule
- Customer Service
- Stress management
- Physical stamina
- Multitasking abilities
- Active listening
Timeline
Instacart Shopper
Instacart
02.2023 - Current
Delivery Driver
DoorDash
07.2021 - 01.2022
General Merchandise
Target
04.2021 - Current
Dietary Aide
Altercare
04.2020 - Current
Crew Member
McDonald's Fast Food Restaurant
08.2019 - 12.2019
Bachelor of Arts - Instrumental Music Education
Eastern Michigan University
High School Diploma -
Thomas W, Harvey High School