Brey Adams
Fuel Dispatcher
Pierre Part,LA
Summary
A Dispatcher with 2 years of experience and a quick learner. Over the past two years, I have dispatched fuel with a fleet of 37 transport trucks, 6 am-6 pm shift, 3-on 3-off schedule. I have never had the same day twice, which I find to be exciting. I am searching for better opportunities, innovative approaches, team synergy, and long-term positions. I prefer a consistent work environment that would allow me to branch off into higher-level positions. I am passionate about learning, I enjoy being able to feel like I am part of something bigger, and I love interacting with people. A huge factor in my work ethic is staying on top of duties and responsibilities while being mindful of things that are priorities.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Fuel Dispatcher
Gaubert Oil Company
Thibodaux, LA
05.2020 - Current
- Dispatch a fleet of approximately 37 transport drivers.
- Monitor inventory for over 300 retail customers, barges, farmers, bulk plants, and railcars.
- Typically, I coordinated around 80-100 loads per day.
- Familiar with handling equipment issues, emergencies, DOT regulations, load planning, equipment planning (PMs and other scheduled maintenance.), driver communication issues, allocation issues and resolution, and driver schedule.
- Familiar with adding new sites to TMW (Load Planner), building orders out of TMW and E3, closing orders, invoicing orders within the company and to retail customers through specified portals, updating fuel prices, monitoring fuel prices, and providing updated prices on invoices.
- Experience with adding drivers to portals, and refineries, and providing out-of-state permits.
- Speak to over 40 drivers daily, handling an assortment of issues.
- Exceed at taking orders, dealing with customers, customer relations, cooling down tough situations, and practicing better communication.
- On-call and remote dispatching experience as well.
- Assessed regulatory and operational risks for escalation to management.
- Monitored flow of paperwork and directed information to appropriate departments.
- Coordinated repairs to vehicles to maintain fleet operations.
- Received new orders, prepared documentation and assigned personnel.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Facilitated communications between customers and field personnel to answer questions or resolve concerns.
- Developed team communications and information for meetings.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Delivered services to customer locations within specific timeframes.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Improved operations through consistent hard work and dedication.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Carried out day-to-day duties accurately and efficiently.
Sales Associate
Stage Stores
Plaquemine, LA
11.2019 - 05.2020
- Greeting customers, operating cash register, increasing store sales, maintaining sales floor appearance, customer service, introducing promotion and sale opportunities to customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Increased sales by offering advice on purchases and promoting additional products.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories and merchandise care.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Provided positive first impressions to welcome existing, new and potential customers.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Recommended accessories and complementary purchases to boost revenue.
- Processed product returns and assisted customers with other selections.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Office Assistant
Jamie Ponville Trucking, LLC.
Pierre Part, LA
01.2019 - 07.2019
- Clerical duties such as data entry, printing invoices, photocopying, faxing, typing, and phonelines.
- Produced high-quality communications for internal and external use.
- Provided clerical support, addressing routine and special requirements.
- Interacted with customers by phone, email or in-person to provide information.
- Developed correspondence letters, memos and emails.
- Streamlined document processing to improve traceability.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Executed record filing system to improve document organization and management.
- Completed clerical tasks such as filing, copying and distributing mail.
- Verified accuracy of business records by consistently updating customer information.
- Developed presentations and generated reports to facilitate office operations.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Sales Associate
Aromatic Infusions: Essential Oil Company
Youngsville, LA
08.2017 - 01.2019
- Duties included the opening and closing of the shop, constructing oil blends, assembly, taking inventory, and stocking up on items.
- At times, I worked in other departments such as shipping and manufacturing.
- Eventually took on managerial roles in the shop, such as setting up consultations and placing large product orders for vendors.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Processed product returns and assisted customers with other selections.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Provided positive first impressions to welcome existing, new and potential customers.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Increased sales by offering advice on purchases and promoting additional products.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
Banquet Coordinator
Nottoway Plantation
White Castle, LA
11.2017 - 06.2018
- Cleaning tables, taking out dirty plates, making sure café was clean and maintained, taking orders and running food, tending bar, hosting, and curating banquets.
- Organized banquet storage and surrounding areas to facilitate access to products and materials.
- Delegated tasks to staff members to maximize production under tight deadlines.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Managed budgeting and invoicing for both large and small-scale events.
- Arranged furniture and equipment to maximize space and floor plan for seamless movement during functions.
- Followed safety procedures and incorporated safety equipment to reduce injury and loss.
- Set up and broke down conference and banquet rooms to meet facility standards and specifications.
- Provided exceptional service to guests by immediately addressing needs and requests.
- Established and maintained equipment inventory for accurate tracking, record keeping and to avoid loss.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Education
Psychology
Nicholls State University
Thibodaux, LA 05.2001 -
High School Diploma -
Assumption High School
Napoleonville, LA 08.2006 - 05.2009
Skills
Customer satisfaction motivated
Monitoring Systems: ATG, Titan, Intellifuel, PowerBi, WesRoc, Franklin Fueling Systems, SmartTank, ELD, Fleetmatics, TrackNet, and Keeptrucking
Allocation Systems: DTN Allocation Viewer (Chevron)
Programs: TMW, Add Energy, Quickbooks, Excel, Word, PowerPoint, and Trimble Microsoft Office
Portals: Exxon CTI, FuelQuest, Marathon, Brookshire, and Mansfield
Refineries: Placid - Port Allen/Alexandria, Exxon, Motiva Kenner, Marathon, MPLX-Mt Airy, IMTT-St Rose, Valero, PBF, Buckeye, TEPCO, Sunoco, Calumet, and Citgo
Shops: Slade's, KW-Surrounding Areas, Total Onsite, Service Onsite, Lavergnes, Dupre- Duson, Redstick-Port Allen, Dickenson, and Chabill's
Timeline
Fuel Dispatcher
Gaubert Oil Company
05.2020 - Current
Sales Associate
Stage Stores
11.2019 - 05.2020
Office Assistant
Jamie Ponville Trucking, LLC.
01.2019 - 07.2019
Banquet Coordinator
Nottoway Plantation
11.2017 - 06.2018
Sales Associate
Aromatic Infusions: Essential Oil Company
08.2017 - 01.2019
High School Diploma -
Assumption High School
08.2006 - 05.2009
Psychology
Nicholls State University
05.2001 -