Summary
Overview
Work History
Education
Skills
Timeline
Generic

BRADLEY SILVA

Douglasville,GA

Summary

As a professional in automotive detailing, I possess a strong passion for the industry and excel as a team player with a deadline-driven approach, backed by experience in a dealership setting. My goal is to make a positive impact on my environment, engage professionally with customers, and deliver exceptional customer service. I am eager to absorb as much knowledge as possible to achieve excellence in my field.

Overview

8
8
years of professional experience

Work History

Auto Detailer

Enterprise
08.2022 - Current
  • Exceeded client expectations by paying close attention to detail and promptly addressing any concerns or issues, resulting in a strong reputation for excellence within the community.
  • Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
  • Contributed to a positive workplace atmosphere by demonstrating strong teamwork skills and a commitment to excellence in service delivery.
  • Managed inventory of cleaning supplies and equipment, ensuring availability for efficient completion of tasks at hand.
  • Developed strong relationships with clients by consistently delivering exceptional auto detailing services.

Grocery Clerk

Publix
08.2021 - 07.2022
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Collaborated with team members to meet daily objectives and maintain smooth store operations.

Pro-Shop Retail Attendant

Chapel Hills Golf Course
05.2018 - 01.2022
  • Improved customer satisfaction by providing exceptional service and promptly addressing concerns.
  • Processed transactions efficiently, ensuring accuracy and customer satisfaction during checkout.
  • Handled merchandise returns and exchanges professionally, maintaining positive customer relationships.
  • Participated in staff training sessions to continuously improve product knowledge and sales techniques.

Cart Attendant

Chapel Hills Golf Course
05.2016 - 01.2022
  • Showcased strong work ethic by completing assigned tasks efficiently and reliably, even during inclement weather conditions.
  • Periodically disinfected carts preventing spread of disease.
  • Removed broken and unserviceable carts from inventory for repair.
  • Maintained clear traffic pathways throughout the parking lot by removing abandoned carts in a timely fashion.

Parts Delivery

Peterbilt
08.2020 - 08.2021
  • Served as primary point-of-contact between maintenance department and vendors, ensuring clear communication regarding parts delivery timelines and specifications.
  • Increased customer satisfaction by ensuring timely and accurate parts delivery to various locations.
  • Upheld company values of integrity, professionalism, and accountability throughout all aspects of daily work responsibilities as a Parts Delivery Specialist.
  • Established strong relationships with suppliers and vendors, negotiating favorable pricing and delivery terms for parts and equipment.
  • Coordinated with vendors for timely delivery of spare parts and consumables necessary for uninterrupted plant operation.

Food prep

Honeybaked Hams Co.
01.2016 - 01.2021
  • Streamlined kitchen processes by implementing efficient food prep techniques, reducing overall wait times for customers.
  • Participated in continuous learning opportunities to stay current on industry trends and enhance professional skill set as a Food Prep Cook.
  • Improved kitchen efficiency by streamlining food prep processes and minimizing waste.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Increased team efficiency by assisting with basic food prep tasks during slow periods or high demand times.
  • Demonstrated versatility in performing various kitchen roles, from food prep to dishwashing, as needed during high-demand periods.
  • Improved customer satisfaction by efficiently preparing and serving food orders in a timely manner.

Merchandiser

Coca-Cola
01.2020 - 08.2020
  • Updated pricing and signage to complete product displays and educate customers.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
  • Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
  • Established strong vendor relationships to maintain and support business.
  • Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.

Field Installer

Miller Zell, Inc.
01.2018 - 06.2018
  • Reduced installation time by consistently following proper procedures and utilizing appropriate tools.
  • Maintained a safe work environment, adhering to safety guidelines and protocols during installations.
  • Exceeded client expectations with precise cutting and seamless application of vinyl materials for various surfaces.
  • Minimized service disruptions by swiftly troubleshooting and resolving technical issues encountered during installations.
  • Provided comprehensive training for new hires, equipping them with essential knowledge required for success within their roles as Field Installers.
  • Maximized productivity through meticulous attention to detail when assembling complex components during installations.
  • Continuously improved operational efficiency by proactively identifying areas for improvement within existing processes or suggesting innovative approaches.
  • Boosted company reputation by consistently providing high-quality workmanship and excellent customer service during installations.

Education

Graduate 2017 -

Chapel Hill High School
Douglasville, GA
05.2017

Business Administration Major -

Gordon State College
Barnesville, GA
08.2018

Business Administration Major -

West Georgia Technical College
La Grange, GA
01.2019

Skills

  • Outgoing personality
  • Work Planning
  • Very hard worker
  • Customer Service focused
  • Easily trainable
  • Team Coordination
  • Honest and Dependable
  • Automotive detailing
  • Chemical handling knowledge
  • Expertise in detailing
  • Goal-Driven

Timeline

Auto Detailer

Enterprise
08.2022 - Current

Grocery Clerk

Publix
08.2021 - 07.2022

Parts Delivery

Peterbilt
08.2020 - 08.2021

Merchandiser

Coca-Cola
01.2020 - 08.2020

Pro-Shop Retail Attendant

Chapel Hills Golf Course
05.2018 - 01.2022

Field Installer

Miller Zell, Inc.
01.2018 - 06.2018

Cart Attendant

Chapel Hills Golf Course
05.2016 - 01.2022

Food prep

Honeybaked Hams Co.
01.2016 - 01.2021

Graduate 2017 -

Chapel Hill High School

Business Administration Major -

Gordon State College

Business Administration Major -

West Georgia Technical College
BRADLEY SILVA