Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Site Manager
Dashmart
08.2023 - Current
Managed daily operations of the site, including staff and contractors
Maintained records of inventory, assets, personnel and other relevant data
Collaborated with vendors for procurement of materials needed for projects
Mentored new employees on safety protocols, processes and procedures
Implemented systems for tracking employee attendance, performance reviews and payroll processing
Resolved conflicts between staff members in a timely manner
Directed site activities to drive smooth operations and achieve quality assurance metrics
Shift Lead Manager
DoorDash
05.2022 - 08.2023
Reinforced rules to promote superior employee performance
Coordinated shift workers for inventory receiving, auditing and restocking
Helped employees accomplish tasks during peak periods
Directed and led employees and team members on effective operations, methods and procedures
Upheld company standards and compliance requirements for operations
Reported employee behavioral issues, losses and customer complaints to upper-level management
Delegated work to staff, setting priorities and goals
Reviewed completed work to verify consistency, quality and conformance
Analyzed business performance data using Sigma
Kitchen Manager
Court Of Heros Sports Bar
02.2021 - 05.2022
Trained employees on cooking techniques, safety standards and performance strategies
Oversaw meal preparation and monitored food handling to encourage safety
Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use
Oversaw food preparation, production and presentation according to quality standards
Trained new employees to perform duties
Delegated work to staff, setting priorities and goals
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
Assistant Store Manager
The Yankee Candle Company
09.2018 - 02.2021
Monitored progress by establishing plans, budgets and measuring results
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness
Checked monthly sales and performance reports to support operational planning and strategic decision-making
Delegated assignments based on team strengths to optimize floor coverage and service levels
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism
Sales Associate
Zumiez Inc.
06.2017 - 01.2020
Helped customers find specific products, answered questions and offered product advice
Engaged customers in friendly, professional dialogue to determine needs
Completed daily recovery tasks to keep areas clean and neat for maximum productivity
Collected payments and provided accurate change
Worked with fellow sales team members to achieve group targets
Assessed customer needs to provide assistance and information on product features
Built and maintained relationships with peers and upper management to drive team success
Increased purchase amounts by cross-selling with similar products
Child Protective Services Supervisor at Georgia Division of Family and Children ServicesChild Protective Services Supervisor at Georgia Division of Family and Children Services