Elian Gonzalez
Houston,TX
Summary
Diligent Customer Service Associate skilled at listening to customers, maintaining current knowledge of company offerings and providing excellent customer service. Solves problems quickly while staying on top of daily restocking and merchandising demands.
Overview
1
1
year of professional experience
Work History
Tech Sales Associate
Staples
Houston, United States
12.2021 - Current
- Furnished customers with exemplary service, helping build lasting partnerships.
- Collaborated with customers and asked questions to assess needs and budgets.
- Recommend tech products and explained features and costs to help customers make educated buying decisions.
Seasonal General Merchandise Expert
Target
Houston, TX
11.2020 - 01.2021
- Gained and maintained knowledge of general merchandise to accurately respond to customer questions and make suggestions about products and services.
- Labeled, stocked and inventoried general merchandise and reviewed expiration dates to keep items properly rotated.
- Worked Housewares zone each day, keeping everything customer- and inspection-ready.
Customer Service Associate
Walgreens
Houston, TX
02.2020 - 12.2020
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Work register, and perform cleaning duties.
Education
Associate of Science - Computer Science
San Jacinto College
Houston, TX05.2022
Skills
- Customer Service
- Attention to Detail
- Problem Solving
- Patience
- Empathy
- Adaptability
Languages
Spanish
Native or Bilingual
Timeline
Tech Sales Associate
Staples
12.2021 - Current
Seasonal General Merchandise Expert
Target
11.2020 - 01.2021
Customer Service Associate
Walgreens
02.2020 - 12.2020
Associate of Science - Computer Science
San Jacinto College