Jennifer Williams

Duties include placing orders with merchants who wish to have a courier deliver their goods.

• Demonstrated leadership skills in managing projects from concept to completion.
• Cultivated interpersonal skills by building positive relationships with others.
• Participated in team projects, demonstrating an ability to work collaboratively and effectively.
• Worked flexible hours across night, weekend and holiday shifts.
• Learned and adapted quickly to new technology and software applications.

Duties include calling customers shortly after a customer service interaction and performing a short interview about that experience.

• Performed visual inspections and non-destructive tests where appropriate.
• Monitored inventory levels to restock materials and maintain consistent supply.
• Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
• Resolved customer complaints by investigating problems and developing solutions.

• Answered and assisted callers who were calling in to order a product or to be placed in the appropriate conference.
• Responded quickly and calmly in emergency situations.
• Upheld infection control and prevention policies across different patient-facing areas.
• Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
• Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
• Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
• Helped patients with self-feeding and assisted feeding, based on individual needs.
• Documented patient information and care activities in electronic health record.
• Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.