Antonio Albright
Houston,TX
Summary
Driven and resourceful administrative professional with 10+ years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
12
12
years of professional experience
Work History
OPERATIONS MANAGER
HSH JOINT VENUTE
Houston, TX
10.2011 - 03.2021
- Provided overall vision, innovation, and leadership for store’s performances doubling sales in 2yr
- Served as member of Management Leadership Team
- Provided leadership & implemented team building and development opportunities for team to facilitate innovation and to ensure continuous delivery of effective, efficient, leading edge technology services
- Managed and oversaw store financial funding, requests, and filings to ensure continuity of services
- Identified and addressed customer needs and resolve problems in timely manner
- Developed and implemented systems to continuously analyze and improve upon technology standards, procedures, and policies across all stores to gain efficiencies and improve processes
- Monitored performance of individuals and craftsman work through operational level agreement, automated systems monitoring, and other measures
- Led and encouraged continuous research within latest trends in shoe and handbag repair to ensure current knowledge of industry trends and emerging technologies affecting customer service and staff service delivery
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance
- Partnered with vendors and suppliers to effectively manage and budget
- Introduced new methods, practices and systems to reduce turnaround time
- Updated spreadsheets and created presentations to support executives and boost team productivity
- Used advanced software to prepare documents, reports and presentations
- Organized envelopes, postage and mail correspondence for staff and leadership
- Transcribed meeting minutes to support sales, business development and senior management teams
- Developed and maintained automated alert systems for important deadlines
- Facilitated training and onboarding for incoming office staff
- Supported business and hospitality needs of corporate partners and staff during meetings and company events
- Updated spreadsheets and databases to track, analyze and report on performance and sales data
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Created expense reports, budgets and filing systems for management team
- Organized and coordinated conferences and monthly meetings
- Worked with clients to effectively plan and coordinate logistics for special projects and events
ASSISTANT DIRECTOR
CULLEN CHRISTIAN DAYCARE
Houston, TX
06.2009 - 10.2011
- Ensuring children maintain hygiene
- Cleaning interactive areas throughout day
- Prepared meals and snacks for kids
- Organized activities and developing curriculum for older children
- Developed schedules for children to maintain throughout day
- Kept records of each child’s progress, interests and any problems that may occur
- Maintained contact with children’s parents and contacting them in case of emergency
- Tracked key business metrics and made recommendations for proactive adjustments to policies and procedures
- Partnered with educators to instruct and mentor students with developmental and physical disabilities
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets
- Oversaw purchasing and organization of food inventory
- Led team of 6 childcare professionals in special projects and daily operations
- Arranged for daily inspections of development center and confirmed compliance with health, safety, fire, facility and program requirements
- Created and presented child development training in compliance with organizational standards
- Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff
- Supervised childcare workers and oversaw facility to meet state requirements for education and training
Education
BACHELOR OF THEOLOGY - Religious Education
GOSPEL MINISTRY OUTREACH THEOLOGICAL INSTITUTE
Houston, TX06.2018
Associate of Science - Religious Education
GOSPEL MINISTRY OUTREACH THEOLOGICAL INSTITUTE
Houston, TX06.2017
HIGH SCHOOL DIPLOMA - General Studies
ROSS SHAW STERLING
Houston, TX05.2009
Skills
- Management Skills
- Effective Communication
- Leadership
- Problem Solving
- Time Management
- Dependability & Integrity
- Department Oversight
- Management Training
- Data Research and Compilation
- Correspondence and Memos
- Bookkeeping and Basic Accounting
- Report Distribution
Timeline
OPERATIONS MANAGER
HSH JOINT VENUTE
10.2011 - 03.2021
ASSISTANT DIRECTOR
CULLEN CHRISTIAN DAYCARE
06.2009 - 10.2011
BACHELOR OF THEOLOGY - Religious Education
GOSPEL MINISTRY OUTREACH THEOLOGICAL INSTITUTE
Associate of Science - Religious Education
GOSPEL MINISTRY OUTREACH THEOLOGICAL INSTITUTE
HIGH SCHOOL DIPLOMA - General Studies
ROSS SHAW STERLING
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