Nathaniel Savage

• Troubleshot complex multi-vendor network service provider issues.
• Provided network support services for devices such as hubs, bridges, routers, and other hardware.
• Performed troubleshooting for Juniper, Cisco, and packet analysis.
• Managed, tracked, and coordinated problem resolution and escalation processes.

Responsibilities:

• Troubleshooted, resolved, and recommended improvement for systems network and security at an advanced level across multiple/converged technology solutions services and Cloud platforms.
• Work with mitigation tools to limit security risk within the environment. i.e Tufin, HPNA
  
• Troubleshoot and proactively resolve network outages, performance issues, anomalies, and conduct root cause analysis.
• Install, configure and troubleshoot all network hardware and equipment, including routers, switches and firewalls.

Responsibilities:

• Develop and implement policies for network asset management; including maintenance of network component inventory, hardware life cycle and software release.
• Ensure the stable operation and efficient performance of company network.
• Install, configure and troubleshoot all network hardware and equipment, including routers, switches and firewalls.

• Troubleshoot and proactively resolve network outages, performance issues, anomalies, and conduct root cause analysis.
• Install, configure and troubleshoot all network hardware and equipment, including routers, switches and firewalls.

• Responsible for maintenance, troubleshooting of Nortel option 81c, 61c, 11c switches and Meridian Mail voicemail systems.
• Complete moves, add, and change on all switches and voicemail systems.