Macy Martin

- Followed opening and closing procedures.

- Trained team members in all front of house positions and hospitality.

- Helped maintain speed and accuracy of orders.

Counted tills, handled the safe, follow and taught cash handling procedures.

- Managed team members, delegated tasks and assisted managers throughout different shifts.

- Created a positive and communicative environment for team members.

- Addressed guest issues.

- Second mile service

- cross trained in the kitchen

- Assisted in supervising game areas of the park.

- Followed all opening and closing procedures.

- Handled the cash flow between team members and the games during shift changes.

- Handled guest complaints and issues.

- Worked with loss protection.

- Taught upselling and spieling techniques to other team members as well as trained them in the games.